Hotel staff birthday party activity plan

Hotel staff birthday party activity plan

In order to better enrich employees' spare time life, promote emotional communication among employees and actively promote the construction of hotel corporate culture, a birthday party with the theme of employees' birthdays was held in the second quarter. Details are as follows:

1. Activity time: 2065438+0 * July 3rd 14: 00 to 16: 00.

2. Venue: International Hall on the second floor.

3. Number of participants: about 65,438+000 people (about 70 birthday employees).

4. Activity mode:

1, birthday wishes: leaders deliver speeches, sing birthday songs and cut birthday cakes.

2. Awards: Service Star Award in the second quarter

3. Knowledge Q&A: Re-evaluate relevant knowledge according to the knowledge and knowledge of the hotel.

4. Entertainment and games are interspersed: the theme of entertainment is to reflect the elegance of employees, and the theme of games is to reflect team spirit.

5. Moderator: Liu Xia and Zhai Shuai.

6. Activity flow:

1、 13:30—— 13:50? Report to the International Hall to prepare for the event.

2、 14:00? Speech by hotel leaders

3、 14: 10? Birthday wishes (cut the cake)

4、 14: 15? marketing program/ initiatives

5、 14:20? Knowledge question and answer (1-5 questions)

6、 14:25? Housekeeping procedure

7、 14:30? Service star award

8、 14:40? Securities finance plan

9、 14:45? Knowledge Q&A (6- 10 questions)

10, 14:50 group match 1

1 1, 15:00 housekeeping procedures

12, 15:05 knowledge question and answer (question 1 1- 15)

13, 15: 10 group match 2

14, 15:20 finance department project

15, 15:25 knowledge question and answer (16-20 questions)

16, 15:30 foreground system

17, 15:35 Group Match 3

18, 15:45 project plan

19, 15:50 Food and Beverage Department Project

20. The activity ended at 16:00.

Seven. Activity details:

"Team Games" activity rules:

1, held on the spot, all ministries and commissions are requested to mobilize internally first, actively participate, interact and communicate, and eliminate barriers.

2. The specific game content and props are prepared by the administrative office and the security department.

3. Participate in the game, and the winner will get a commemorative prize.

Eight, activity layout preparation:

1. administrative office: prepare relevant documents and reward leaders.

2. Marketing Department: Make the layout of the international pavilion, with the content "Love each other as one family?" Employee birthday party in the second quarter "

3. Engineering Department: Provide 2 audio and wireless microphones to monitor colors and mix background music to ensure the effect.

4. Catering Department: provides the layout of the international hall, with 100 people in a U-shape.

1) Please provide some fruit bowls, two chairs and four mouthparts.

2) Please provide a generous birthday cake and cake cart.

7. Activity cost:

1. Birthday employee gift: 3 100 yuan.

2. Game gift: 300 yuan

3, dry points, fruits, props and other miscellaneous activities: 500 yuan.

Total: 3,900 yuan

Administrative and financial security section

June 28th, 1965 438+0*

First, the activity process:

1、 13:30—— 13:50? Report to the International Hall to prepare for the event.

2、 14:00? Speech by hotel leaders

3、 14: 10? Birthday wishes (cut the cake)

4、 14: 15? The marketing department song "We, Our Country" Ji Baoping

5、 14:20? Knowledge question and answer (1-5 questions)

6、 14:25? Home economics group dance "Naxi Love Song"

7、 14:30? Service star award

8、 14:40? The security finance department has four stars on its back.

9、 14:45? Knowledge Q&A (6- 10 questions)

10, 14:50 group match 1 crossing the line of life and death

1 1, 15:00 housekeeping song Sun Yaqun.

12, 15:05 knowledge question and answer (question 1 1- 15)

13, 15: 10 group match second "step on the balloon"

14, 15:20 group dance "The Most Dazzling National Style" by the Finance Department.

15, 15:25 knowledge question and answer (16-20 questions)

16, 15:30 Zhang Lu's song "Childhood is like mung bean cake" in the front hall.

17, 15:35 group match game 3 "Kung Fu on the Chair"

18, 15:45 The engineering department recited Ni Xinqing's Ode to Youth.

19, 15:50 Dance of the Food and Beverage Department "Modern Dance" Jiang Jing

20. The activity ended at 16:00.

Second, the rules of the game:

1、? Crossing the line of life and death: 4 people

Rules of the game:

The host invited four contestants to the stage. (1) The assistant pulled a rope of 1 m 4 meters above the ground.

Players can cross the rope at any position (that is, the "line of life and death"), without touching, in the most creative posture.

Who is the first;

All the players covered their eyes with red cloth;

The assistant took off the rope;

The host pulled the first player around twice and let him stand 4 meters away facing the rope.

Crossing the line of life and death is prompted by exaggerated tension (it doesn't exist at all);

The first player takes off the red cloth after "crossing", and the second player starts, in turn;

The host asked everyone to comment on the funniest, most unique and most difficult posture.

Props: 4 pieces of red cloth, rope 1 root.

2. Step on the balloon: 10 people (2 people/group, 5 groups)

Rules of the game:

Choose ten employees, half male and half female, one male and one female.

Tie three or four balloons to your left and right feet.

After the activity begins, step on the other person's balloon and keep your balloon from bursting or bursting for three minutes.

Winning is the least.

Props: 40 balloons

3. Chair Kung Fu: 20 people (10 people/group, including two groups)

Rules of the game:

Choose 20 employees, 10, and divide them into two groups.

According to the bid, the person who stands in the chair the longest wins.

Props: two chairs

Q&A of Employee's Birthday Party in Section 2

Subject: Hotels should know what will happen.

1. The trial operation time of our hotel is 2004 1 month 18, and the four-star unveiling time is July 2004 18. Is it hanging four stars or quasi-four stars? Hotel Address: No.0/59, Renmin Middle Road, * * City.

2. Hotel telephone number: switchboard 84806888 (extension 6888), room reservations 84806996 and 84806997 (extensions 6996 and 6997), banquet reservations 84806777 and 84806999 (extensions 6777 and 6999), room center.

3. Do the working hours of the hotel refer to the arrival time or the arrival time of the hotel? Employees are required to go to work, and it is forbidden to cross the front square.

4. Can employees use the hotel's guest facilities? (no); Guest facilities include: guest toilet, guest elevator, and employees should follow the principle of going up, down and down.

The restaurant serves breakfast from 6: 30 to 9: 30. At present, the place for breakfast is the coffee shop on the second floor, and the breakfast price is 28 yuan per person.

6. Polite service terms, using five tones and eleven characters. Five tones: welcome, farewell, thank you, answer and apologize. Eleven words: please, hello, thank you, sorry, goodbye.

7. The hotel is divided into eight departments and one room (Marketing Department, Catering Department, Front Office Department, Housekeeping Department, Finance Department, Engineering Department, Security Department and Administrative Office).

8. Answer the phone within 10 second. Speak Mandarin and corresponding foreign languages when answering the phone, with clear pronunciation, moderate speech speed and appropriate volume.

9. Pay attention to three lightness in service work: walking lightly, speaking lightly and operating lightly.

10. In general, the standard time for food delivery is: breakfast card filled in advance, within 5 minutes of the scheduled time; Temporary booking of breakfast within 25 minutes; Snacks within 25 minutes; Lunch and dinner are in 40 minutes.

1 1. In general, rooms are cleaned before 14 every day. 17-2 1 provides turndown service.

12. The attitude towards tips and gifts of guests is politely declined.

13. Chess room location: second floor, service time: 8: 00-24: 00, price: 50 yuan/hour;

14. Four-star hotel rooms should be equipped with color TV sets with good images and sound quality. There shall be no less than 16 broadcast channels, and there shall be a channel catalogue.

15. In the dinner service, the waiter should receive the guests within 2 minutes and order for them; The serving time of the first course should not exceed 10 minutes; After the guests leave, the waiter should clear the table within 4 minutes.

16. The standard way for employees to indicate the direction of rooms or elevators is to use gestures to guide them, and to cooperate with eyes and words.

17. When the guests approach the reception desk, the employees' warm reception is manifested in smiling and actively greeting or waving to the guests.

18. Before the call ends, all the details of the reservation should be confirmed repeatedly to ensure the accuracy and completeness of the reservation.

19. The dining room on the first floor is currently under renovation and will become a cafeteria after renovation. A banquet hall with 80 tables will be added on the third floor.

20. When the restaurant waiter provides ordering service for the guests, he should take the initiative to provide the guests with menus and wine lists, be familiar with the knowledge of dishes, actively recommend special dishes, and keep eye contact with the guests when ordering.