I was deceived by Hotel Home. I can’t withdraw cash at all. I will never book with this broken website again.

I booked a one-day stay at Yihao Hotel in Guangzhou on the Qunar website on February 12, 2014. Hotel Home promised a cashback of 45 yuan, and indicated that I would go to the Hotel Home to collect it. However, Hotel Home’s overlord terms It is stipulated that you must first register as a member before booking a hotel, which resulted in a loss of 45 yuan for me. As an agent, Qunar did not inform consumers about the hotel home cash back rules during the ordering process and in the instructions on the hotel home cash back rules on the Qunar website, which wrongly guided consumers to consume. Qunar notes that It is clear: "Log in to "Hotel Home" to apply for cash withdrawal within 7-60 days after leaving the hotel, and the cash will be received within 3-7 working days after withdrawal." This constitutes deception to consumers and causes economic losses. I hope Qunar will negotiate with Hotel Home to return my 45 yuan cash rebate, or Qunar will bear my losses!