Traditional Culture Encyclopedia - Hotel franchise - How does the hotel room attendant handle the dnd room?
How does the hotel room attendant handle the dnd room?
1. Look at the time when the guest hangs up DND. If they wander around after checking in that day, they can't be disturbed, even if they don't provide turndown service; If it is after 2 pm the next day after hanging up DND, be sure to call the room first to ask if you need service; If the guest doesn't answer the phone after calling the room, he should report to AM before the morning shift, and ask him to knock at the door together to make sure the guest is all right.
2. Pay attention to the dynamic of DND tenants and do a good job of handover.
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