Total loss of hotel reservation

With the improvement of people's living standards, more and more people use weekends and holidays to travel to their favorite destinations! But many times, it is inevitable that the plan is not as fast as the change! In the process of actually receiving customers, all travel agencies will encounter the situation that tourists have to temporarily cancel their participation in the tour! Once this happens, the travel agency collects the loss, and the tourists don't understand and complain from time to time! ?

So here, I want to popularize some operating procedures of travel agencies and sincerely warn all tourists: please don't quit the group temporarily, the loss is quite heavy! Especially the outbound group!

Q: I cancel my trip and don't fly. I just sold the tickets to others. Why should I charge for the loss of tickets?

A: Travel agencies pay deposits to airlines to cut jobs and reserve seats. Then began to receive guests; Guests sign up for payment, prepare materials, and the travel agency gives the list to the airline, remits the full amount and issues team tickets! Therefore, if the tour is cancelled temporarily, especially when the departure date is approaching, the travel agency will have no time to attract other guests to join the tour; In addition, sometimes the policy of group air tickets is that they cannot be changed, refunded or renamed. Therefore, if you cancel the tour, your ticket will be lost. The specific loss depends on the airline policy.

Q: I refused the visa. Why do you charge me a visa fee?

A: All embassies charge visa fees. Which is more accurate? Visa acceptance fee? ! As long as the information is submitted and submitted to the embassy for review, the visa fee has already been generated; Moreover, the visa fee will not be refunded in case the embassy finds that the information of individual tourists is not suitable for issuing visas. Therefore, in the case of refusal, the travel agency naturally cannot refund the visa fee to the tourists!

Q: Why was my visa refused? Why did everyone else sign it? The travel agency has to pay for the loss!

A: There are many reasons for refusing a visa, and the specific criteria are mastered by the embassy; The job of the travel agency is to guide tourists to prepare materials according to the requirements of the embassy, and then sort out, translate and send materials, which cannot affect the trial results of the embassy; The embassy will check the information in various ways: call me, call the unit, call the website, and even call the peers. If there is a problem in any link, it is possible to refuse the visa. Therefore, after the visa is rejected, the travel agency has no obligation to compensate.

Q: According to the website of the embassy, the visa fee charged by the embassy is lower than that charged by the travel agency. Why should the travel agency increase our money?

A: Tourism is a service industry. Travel agencies provide various services in this process: consulting, sorting out information, translating, filling in visa information forms, providing hotel/air ticket orders, taking notes, sending visas, getting visas, etc. These services are naturally expensive, not free.

Q: The visa was refused. Should the service fee charged by the travel agency be refunded?

A: You can't return it! The service provided by the travel agency is the same whether it is signed or not.

Q: If I cancel my trip, the hotel will return it. Why should I collect the loss?

A: As for hotels, travel agencies also control rooms in advance and pay a deposit or full payment; For guests who cancel temporarily, the hotel naturally has no way to refund the room rate and cannot sell it to other teams. Travel agencies naturally have no way to refund!

Q: Does the temporary cancellation of the tour have any other adverse effects on individuals?

A: Temporary cancellation of tour groups, especially outbound tour groups, will leave files at the embassy! The embassy will know that the visa was issued to you, and you didn't travel and were suspected of defrauding the visa; In practice, I have encountered a situation in which Europe temporarily canceled its participation in the delegation and the United States refused! So, it's hard to say, you still have to think about it. In short, when signing up for a travel agency, you must think well, determine your itinerary and pay the tour fee. Even if you don't go, there will be expenses. After the ticket is issued, the group ticket will not be refunded, which is a real total loss. Once an overseas hotel is confirmed, it will be charged even if you don't stay! Therefore, it is quite heavy to quit the group temporarily! Don't take me to exams, meetings or business trips in a short time? I'm pregnant? Was bitten by mosquitoes at home? And other reasons for unconditional withdrawal from the group! We are also very sympathetic and deeply sorry for your various reasons, but please bear the corresponding responsibility for unilateral temporary cancellation! ?

You can quit the league, but please bear the relevant losses according to the contract!

Tourism from Chongqing to Thailand