The flight was cancelled. Can the hotel cancel the reservation?

According to the provisions of the Civil Code, if the purpose of the contract cannot be achieved due to force majeure, the parties may terminate the contract. Therefore, if consumers are blocked from traveling due to local epidemic prevention and control measures, they can negotiate with the hotel to postpone or apply for a full refund. If the hotel refuses a full refund, consumers can complain to the local market supervision department or the Consumer Council.

For the order of staying first and paying later, we usually choose to cancel it in the order. If the hotel does not support it, you can ask the customer service staff to cancel it. Free cancellation three days before check-in. If it doesn't last more than three days, you may have to bear a certain fee.

The above information is for reference only, depending on the hotel policy and contract terms.