Traditional Culture Encyclopedia - Hotel franchise - What do you think are the advantages and disadvantages of psychological set effect in hotel service and management?

What do you think are the advantages and disadvantages of psychological set effect in hotel service and management?

I think the advantages of psychological set effect in hotel service and management can improve the efficiency of hotel service and management. The disadvantage of psychological stereotype effect in hotel service and management is that the way of dealing with affairs is outdated and lacks innovation. Because mental set refers to the state of preparation for a specific activity, it is the tendency, degree and way that past psychological activities can influence future activities. It can enable us to skillfully complete certain activities and save time and energy. Therefore, using the advantages of psychological stereotype effect in hotel service and management can improve the efficiency of hotel service and management. At the same time, the tendency, degree and way of future activities are influenced by the past, which will lead to the lack of novelty and innovation in future activities. Individual psychological stereotype effect is a special effect of information dissemination on psychological activities due to the role of individual psychological stereotype. It generally exists in people's psychological activities, and varies with individual's psychological quality and cultivation.