What do the waiters in the catering department of five-star hotels mainly do? The more detailed the adoption!

1. Go to work according to the time stipulated by the department, dress neatly, wear light makeup, obey the work arrangement of the minister, and complete all the work with good quality and quantity.

2. Get ready for work before going to work every day.

3. Be responsible for wiping all service utensils and tableware before taking up the post, and do a good job of sanitation in the responsible area. The work of the day should be finished on the same day.

4. Be responsible for keeping and maintaining all utensils, tableware, gold and silver utensils and other articles in the service area. If it is lost or intentionally damaged, it shall be compensated according to the purchase price.

5. Be familiar with the names and prices of dishes on the menu, know the original ingredients, cooking methods, tastes, characteristics and daily special recommendations of dishes, be familiar with the varieties and prices of all drinks and cigarettes, and do a good job in promotion in time.

6. Be familiar with the relevant provisions of the company's preferential policies.

7. Actively participate in various trainings organized by departments and companies, and shall not be absent.

8. Be familiar with the operation of each business department of the company and do a good job of answering and receiving guests.

9. After the guest has finished eating, prepare the settlement bill according to the specification and complete the audit. If there is any settlement, please ask the personnel above the order level to be responsible for the settlement, and check whether the customer has any left-over items in advance to do a good job of seeing the guests off.

10. Be responsible for turning off the chandelier (energy-saving lamps only), air conditioner and TV in time after the guests leave, and sending all dirty tableware to the preparation room for cleaning.

1 1. Keep the area clean, set the table and clean the glassware according to the specifications. All tableware should be free of water stains.

13, after the night market, do a good job of sorting out, ensure that the area is in a state of eating, and do a good job of handover with the minister, and leave the post only after the approval of the minister.

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