Traditional Culture Encyclopedia - Hotel franchise - I bought a box of wine in the tobacco hotel and found that the seal was broken. How to protect my rights?

I bought a box of wine in the tobacco hotel and found that the seal was broken. How to protect my rights?

I bought a box of wine in the tobacco hotel and found that the seal was broken. Take photos in time to leave evidence, and then contact the store to protect rights. If the merchant does not cooperate, you can call 123 15 consumer rights protection phone.

123 15 consumer complaint hotline and national internet platform.

1999 19 On March 5, the State Administration for Industry and Commerce, with the strong support of the former Ministry of Information Industry, decided to set up a dedicated telephone for consumer complaints and reports throughout the country.