Traditional Culture Encyclopedia - Hotel franchise - Can you learn hotel cashier in one day?

Can you learn hotel cashier in one day?

You can learn. The cashier in the library is very simple, that is, all the information of the people staying in the hotel is input into the computer system, and then the room rate is settled clearly. Besides, standing all day is also very tiring. The main work is as follows

1, operate the computers, calculators, money detectors and other equipment used, and do a good job in cleaning and maintenance. Accurately print bills and invoices for various charges, collect all the fees payable by guests in time and quickly, and verify the authenticity of various banknotes, which has a basis for signing accounts.

2. Accept credit card payment and operate strictly according to the process. At the end of each shift, the cashier will summarize the money received on the shift. Carefully hand over the shift and hand over the reserve fund and unfinished business.

3. When guests come to check out, they should first ask whether they want to check out (some guests come to check out). If so, they should ask the guest's room number and ask the guest to hand over the room card and deposit slip. If it is a team, they must pay attention to reporting all the room numbers to the housekeeping department.

4. Take out the registration form and other relevant documents related to the guest, ask the guest how to settle the bill, and ask the guest to check the bill and sign it. Complete other tasks assigned by the leaders.

The hotel cashier's job requirements are as follows

1, with good image and good temperament, aged from 20 to 35.

2. High school education or above, major in hotel management and tourism management is preferred.

3, strong sense of service, skilled use of computer office software.

4. Have a certain knowledge of business etiquette.