Are there mice in the hotel that can complain?

Legal analysis: It depends: First, if the hotel fails to fulfill its obligation to ensure the cleanliness of the rooms, causing rats and property losses to the passengers, the hotel should bear the corresponding liability for compensation and compensate the passengers; Second, if the above conditions are not met, the hotel does not need to compensate the passengers. If actual losses are caused and there is evidence to prove it, you can claim compensation. According to the provisions of the judicial interpretation of personal injury, if a natural person, legal person or other organization engaged in business activities such as accommodation, catering, entertainment or other social activities fails to fulfill its security obligations within a reasonable range and causes personal injury to others, the people's court shall support it.

Legal basis: Civil Code of People's Republic of China (PRC).

Article 167 Where an infringement endangers the personal and property safety of others, the infringed party has the right to demand the infringer to bear the tort liability of stopping the infringement, removing the obstruction and eliminating the danger.

Article 119 Operators, managers or organizers of mass activities in hotels, shopping malls, banks, railway stations, airports, stadiums, entertainment places and other business places shall bear tort liability if they fail to fulfill their security obligations and cause damage to others. If the behavior of a third party causes damage to others, the third party shall bear the tort liability; Operators, managers or organizers who fail to fulfill their security obligations shall bear corresponding supplementary responsibilities. Operators, managers or organizers may claim compensation from a third party after assuming supplementary responsibilities.