Traditional Culture Encyclopedia - Hotel reservation - Hotel management system

Hotel management system

Hotel management system helps users make full use of hotel room resources by providing two real-time room reservation tools: future room availability table and future room occupancy table.

Booking tool 1: Real-time future room supply table

Real-time future room availability table analyzes and presents the room sales of the hotel from the same day to a certain day in the future from the perspective of room type. Because the information quoted in this table includes the reservation information of future guests and the reservation information of the reservation team, this table is also called the room sales forecast table.

From the real-time future room availability table, you can get the daily sales of all kinds of rooms in the hotel for 30 days or even longer: the daily sales of all kinds of rooms in the corresponding time period: how many rooms have been sold/left, the total number of rooms available for sale that day, the estimated sales volume and the estimated occupancy rate, which can help you realize the occupancy rate of 100% and control over-booking. Real-time future room availability table can be based on hotel sales during the reservation period that operators are concerned about.

Guest reservation management

Convenient guest reservation:

According to the basic reservation information of the guest:

(such as room type, arrival and departure date) automatically displays the number of rooms remaining in this room type during the guest's arrival and departure;

According to the name of the guest, the system can automatically bring up the information of repeat customers and the statistical information of previous hotels to determine the price concessions;

According to the guest name, the system can automatically find out whether it is a guest in the blacklist; Guests can reserve a room or room number;

Quickly check in according to the information of reserved guests;

Comprehensive reservation guest management All reservation guest management deals with the living relationship;

According to the room or living relationship, display the information of the reserved guests.

Team reservation management

Fast and comprehensive group booking process:

Create a team master account: manage team reservation information and team accounts through the team master account;

Booking by team: it is convenient for booking teams to book different types of rooms;

Support the team to arrange rooms automatically: you can choose from low-rise to high-rise, high-rise to low-rise, centralized floor, below a certain floor and other ways to arrange rooms;

Support for automatic registration of team members: through the guest information template, the system automatically and quickly creates the guest record of the team, which improves the efficiency of team check-in. And the reservation information of team members can be modified centrally (batch modification, automatic modification one by one);

Through the team house price management system, different operators can manage the same team regularly and set the house price of the team, that is, the house price code allowed by the team. When registering a team member, you can use the team room rate of the team and set the fees paid by the team through the team payment function.