Hotel PA job responsibilities

Hotel PA job responsibilities and procedures Public area job responsibilities

1. Job responsibilities (supervisor)

Through supervision, training and arrangement of subordinates and cleaning Proper use of supplies to achieve service standards, and management of plant cultivation and layout to provide guests with a pleasing environment. Specific responsibilities include:

1. Check whether the foremen of each public area supervise the work of subordinate employees. Achieve the proper cleaning and maintenance effects.

2. Inspect flowers, trees and greening facilities in each area, be responsible for formulating maintenance work plans during the greening period, monitor the implementation of the plan, ensure work quality and progress, and ensure the good operation of the greening system.

3. Supervise the management work of the foremen in each area, formulate management, use and maintenance plans for various cleaning equipment, and regularly check the use control of guest supplies.

4. Formulate and organize the public area cleaning work plan, epidemic prevention (pesticide), work plan and manpower arrangement plan.

5. Responsible for the business training and discipline education of employees to ensure that employees’ speech, behavior and service quality meet the hotel’s standards.

6. Responsible for employee shift scheduling, attendance and leave review, arranging daily work according to customer needs and employee characteristics, investigating problems that occur in daily work, and handling major festivals, important meetings, banquets and VIP arrivals Arrange inspection work before the visit, and communicate and coordinate with various relevant departments.

7. Complete other tasks assigned by superiors.

2. Responsibilities of the foreman position

Through the supervision, training of waiters and the arrangement and use of items, the hotel service level must be achieved. The specific responsibilities are:

1. Read the handover sheet before each shift and pay attention to the reminders from the office and regional supervisor on that day.

2. Check employee sign-in records and reasonably arrange the work of subordinate employees.

3. Check the cleaning and maintenance effects of the area under your jurisdiction.

4. Check the working conditions of employees at any time, check cleaning supplies and appliances, etc., make timely adjustments, and report any abnormal situations in a timely manner.

5. Guide and evaluate the work quality of subordinates.

6. Responsible for the business training of employees and improve their cleaning and maintenance skills.

7. Complete other tasks assigned by superiors.

3. Employee Job Responsibilities

Provide guests with a comfortable, clean and convenient living environment through cleaning and maintenance of public areas. Specific responsibilities include:

1. Clean and maintain the public area according to the foreman's work arrangements.

2. Check the integrity of various equipment, facilities and furniture in the responsible area, and report and repair in a timely manner.

3. Maintain cleaning machinery, store and use cleaning supplies, and organize the warehouse.