Traditional Culture Encyclopedia - Hotel reservation - Can I work the night shift at the front desk of the hotel?
Can I work the night shift at the front desk of the hotel?
Different hotels have different approaches to this problem, but personally, the problem of recruiting people in the hotel industry has indeed been challenged like never before, especially in some second-and third-tier cities, where the treatment is not given and the recruitment requirements are not high! I haven't been in charge of the front desk for 3 years, but it is common to go to bed at night! It can be seen from the landlord's reply that she is second-hand, which proves that she is a girl. Sometimes it is understandable that a girl needs a rest when she is unwell or in a bad mood! But (pay attention to this but) it is not acceptable to sleep in the public area of guests, even in business hotels. Sleeping in the lobby in overalls, you can imagine how bad the influence is! The front desk of our hotel used to be alone, but later it was found that one person was really too busy and made many mistakes. Later, I simply arranged two night shifts, and the boys worked at night regularly, and they worked all the time except for rest! I have worked for more than 2 years and it is fair. According to my ability and performance, these two employees should be given the position of foreman and the treatment should also be given! Don't tell me, these two brothers are very good. Many guests come uninvited every night shift. If you basically come, you won't let others go, so you have to be fooled. Moreover, he is an old employee and has a strong ability to handle things. Even EOD saves trouble. Even if the calculated salary is high, it is worth it! Moreover, the problem of night shift has been solved, and the turnover rate of front desk staff is not so high. Some MM are delighted to hear that night shift only lasts for two days every two months! View original post >>
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