The ultimate embodiment of hotel service quality is

Customer satisfaction, the quality of hotel facilities and equipment, and the service level of hotel staff.

1, guest satisfaction: service quality, guests have the most say.

2. Quality of hotel facilities and equipment: Facilities and equipment are the foundation of hotel survival, and their quality level is an important part of hotel service quality.

3. Hotel staff service level: Hotel staff are the main body of service products, and service level determines the core elements of hotel service quality.