How to get along better with colleagues? I'm a hotel receptionist because

How to get along with colleagues better I am a hotel receptionist, because some people have excellent hearing and some people have excellent memory. For example, I can remember the guests who came to the store once, and I can remember the voices of the guests. This is a skill that many people in the service industry have. It's certainly good to hear you out, but it doesn't seem to mean anything. I advise you not to be too happy, lest you be disappointed in the future. If it's interesting, watch more.

How to do a good job in the monthly summary service and management of the hotel front desk is very important.

There is no model essay.

The following is for reference,

Mainly write down the main work content, how to work hard and the achievements, and finally put forward some rationalization suggestions or new efforts. . . . . . .

Work summary is to let the superior know what contribution you have made and reflect the value of your work.

So you have to write a few points:

1, your understanding of the position and work 2, what did you do specifically?

3. How did you work hard and what things did you solve with your brain? Even if it's nothing, write something difficult. How did you solve it through hard work?

4. What abilities or knowledge do you need to improve in your future work?

5. The superior likes people who take the initiative to work. You should make all the preparations in your work, that is, the preparations in advance are as follows for your reference:

Summary is a comprehensive and systematic overall evaluation and analysis of the situation over a period of time, and analysis of achievements, shortcomings and experiences. Summary is a kind of applied writing, which is a rational thinking about the work that has been done.

Basic requirements of summary

1. Summary must have an overview and a description of the situation, some simple and some detailed.

2. Achievements and shortcomings. This is the main content of the summary. The purpose of summing up is to affirm the achievements and find out the shortcomings. What are the achievements, how big, how to use them and how to achieve them; How many shortcomings there are, what aspects they are manifested in and how they are produced should be clearly written.

3. Lessons learned. In order to facilitate the future work, we must analyze, study and summarize the previous work experience and lessons to form theoretical knowledge.

Summarize the precautions:

1. We must seek truth from facts, the achievements are basically not exaggerated, and the shortcomings are basically not narrowed. This is the basis of analysis and learning lessons.

2. Clear organization. This sentence is fluent and easy to understand.

3. Be detailed and appropriate. There are important things and minor things, so when you write, you should highlight the key points. The problems in the summary should be divided into primary and secondary, detailed.

Basic format of summary:

1, title

2. Text

Introduction: overview, overall evaluation; Summarize the full text.

Subject: analyze the shortcomings of achievements and sum up experiences and lessons.

Conclusion: Analyze the problem and make clear the direction.

Step 3 sign

Signature and date.

It takes experience to recruit everywhere. I'm a hotel receptionist. How should I choose a new job? You can continue to do this business. After all, this is a big upgrade of the hotel, and this trip will be very popular!

How to get along better with the new deskmate (female)? Be generous. Excuse me. Be patient. good

How should the receptionist and the foreman get along? This question is too broad. Different people have different ways to deal with their personality. Of course, no matter how big or small, the foreman is a leader, learn from each other's strong points, do your own work well, and make innovations and achievements on this basis, and you will get better and better. Good luck with your work.

How to get along well with colleagues? It depends on how you look at your colleagues. We are colleagues. We just work together, and we can get along better with some of them. If we don't get along well, we will also pretend, talk and joke. If there is competition, such as selling and grabbing orders, as long as they do something, we will try our best to do something. It is also a mutually beneficial relationship and can actively cooperate. There are no eternal enemies, only eternal interests. That's why I just said why we should establish a superficial relationship.

How to get along well with colleagues in the system seven ways to get along well with colleagues in the system;

Optimistic and positive

Whenever you learn to give each other a smile first, you always look too serious with a straight face, which will make people feel puzzled. If you give the other person a smile, the other person will smile back, thus forming the transmission of love. Being friendly to others and expressing goodwill can make people feel valued. No matter who you meet or what you encounter, you should be optimistic and respond with a positive attitude. There are always more solutions than problems. You should firmly believe that all problems will be solved.

Learn to respect

At work, what I fear most is how to get along with leaders. Actually, it's really simple. In the face of what the leader tells you, you just need to do it seriously, efficiently and effectively. Give him at least respect in private and give him a feeling of being above others. At the same time, you can get along with him as a friend and send a blessing message on holidays. The same is true of being a man.

Learn to praise

It is human nature to praise more and listen to good words. Everyone wants to be praised by others in life. Praise can stimulate people's sense of pride and accomplishment, create a good mood and promote the motivation of progress. While praising and encouraging others, editors will also improve their relationship with the surrounding environment and enrich their survival wisdom.

Communicate with colleagues more.

In the workplace, there must be frequent communication, which is necessary. Often many people like not to talk, or to talk, which is a bad phenomenon. Speak appropriately, remember that you are new to the workplace, and don't take leaders or old employees as an example.

honest

Sincerity is the key to open other people's hearts, because sincere people make people feel safe and reduce self-defense. If you approach others with a certain purpose at the beginning and try your best to hide yourself, your colleagues will hate you when they know about it later. The better the interpersonal relationship, the more the two sides need to expose part of themselves. That is, to communicate your true thoughts with others. Of course, this will also take some risks, but it is impossible to win the trust of others by completely packaging yourself.

Don't speak ill of your colleagues.

Don't speak ill of each other among colleagues. Don't speak ill of one person today and another tomorrow. You know, when you are talking about others, you will be unhappy if others are talking about you. Besides, it is impolite to talk about others behind their backs.

Let others trust you.

In the communication between colleagues, sometimes someone will ask you for help to deal with some private affairs. You must be careful at this time, not to say that you have to guard against it, but what you can do. You can promise others what you can't. Don't promise. This is the minimum of being a man, and it can also make others build trust in you.

How to improve the service quality of hotel front desk? Psychological strategy of front desk service

1, creating a beautiful environment

The lobby of the hotel is the face of the whole hotel, and the beautiful underwater environment will make guests feel happy and comfortable.

(1), site selection and artistic conception

(2) Layout and furnishings

(3) Physical environment

2. Pay attention to the beauty of employees' appearance

The front desk clerk should be generous, decent and elegant, and be warm, active, dignified and polite when treating guests.

3. Cultivate employees' language beauty

The waiter's language directly affects and regulates the mood of the guests, and the effectiveness of the service largely depends on the correct expression of the waiter's language.

4. Improve service skills

The work of the front desk is both important and complicated, which is closely related to the work of all departments in the hotel. It must be accurate, efficient and foolproof.

Step 5 provide thoughtful service

Thoughtful service is embodied in the hardware construction of the front hall, which is to make full use of the latest achievements of scientific and technological development and constantly equip service facilities and equipment.

How to get along with people at the same level, be warm and hospitable, be lenient with others, be strict with yourself, be safe, work hard, do dirty work, not talk much and work hard.

Find out the source of personal strength. Without sufficient authority, middle-level leaders cannot perform their duties. According to the theory of organizational behavior, power comes from position and individual.

The former is called position power, and the latter is called personal power. Position power is brought by job position. Where position exists, power exists; where position does not exist, power does not exist. This power changes with the appointment and removal of middle-level cadres. When they are hired, they are promoted to leaders, and when they are fired, they are reduced to ordinary people.

Position power includes three items: first, legal power, that is, the power to command and guide subordinates or others because of the acquisition of positions; The second is the right to distribution, that is, the right to give others wages, bonuses and other remuneration because of the acquisition of the position; The third is coercive power, that is, the power to master the means of punishing others, such as demotion, demotion or dismissal for obtaining a certain position.

The so-called politics in its position, not in its position, refers to the position power. Generally speaking, the power struggle is mainly about the power and interests of this position. "Power is connected with life" is a manifestation of post power fetishism.

Personal power is different from position power, and it is the power to form personal characteristics. It includes two contents: first, the right of experts, that is, the power generated by having extensive knowledge and superb skills recognized by others. People listen to his advice and command, not because he can pay people, reward them or be an official, but because his insight and foresight are conducive to completing tasks and doing a good job.

For example, Liu Bei's third concern for Maolu was because "Wolong Feng Chu can make a profit". The second is the right of reference, that is, the power generated by the personality traits that people like, admire, admire and worship. People listen to his call, because they highly agree with him and are willing to learn and imitate his words and deeds.