I didn't buy an express delivery. It was delivered to the hotel.

Contact the hotel front desk to solve it.

If you didn't buy a courier but delivered it to the hotel, you can contact the hotel front desk to solve this problem first. The front desk staff will usually help you deal with this situation. You can explain the situation to them and provide relevant information, such as your name, reservation information, the sender of the express delivery and the express delivery number (if any). They may help you to confirm whether other guests or employees have received the courier, and help you to retrieve or arrange other solutions. If the hotel front desk can't solve the problem, they may suggest that you contact the courier company or provide other appropriate guidance.