China Eastern Airlines Nanjing Refund Policy

Legal analysis: You can apply for a refund directly online, and China Eastern Airlines will refund the ticket to your bank card after checking it.

Legal basis: Article 22 of China Civil Aviation Passenger and Luggage Domestic Transportation Rules stipulates that when a passenger voluntarily returns a ticket, he/she should provide his/her valid identity certificate in addition to his/her valid ticket, and handle it according to the following provisions respectively: First, if the passenger requests a refund within 24 hours or 2 hours before the scheduled departure time of the flight, a refund fee of 10% of the passenger fare will be charged; Ask for a refund within two hours before the scheduled departure time of the flight, and charge a refund fee of 20% of the passenger fare; If you ask for a refund after the scheduled departure time of the flight, it will be considered as a missed flight. Article 35 A passenger who misses the plane shall be dealt with according to the following provisions: (1) If the passenger misses the plane, he shall go through the formalities of changing the ticket or refunding the ticket at the airport or the original place of purchase. (2) If the passenger wants to change to a follow-up flight after missing the plane, the carrier should actively arrange the follow-up flight without charging any delay fee if there are vacant seats. (3) If the passenger requests a refund after missing the plane, the carrier may charge an appropriate fee for missing the plane.