Corporate philosophy of winning customers.

★ Luxury customers' winning goal: to build a first-class catering brand ★ Luxury customers' winning goal: humanized service.

★ The image of a successful vendor: healthy, civilized, elegant and comfortable.

★ Winning hawker spirit: enthusiasm, initiative, positivity and enterprising.

★ Winning vendor's style: diligent, practical, standardized and efficient.

★ Win the theme of a luxury guest: fashion, catering and family-oriented madness;

We are crazy about customers! Our restaurant team and RSC colleagues listen to and respond to customers' voices. We provide our customers with 100% CHAMPS with a "yes" attitude.

Mutual trust:

We trust each other, believe that all people have good motives, encourage suggestions and recruit employees with different backgrounds.

Recognition and encouragement:

We celebrate the success of other colleagues and enjoy it.

Consulting support:

We guide and support each other. Affirm each other first, and then talk about how to do it better.

Person in charge:

We keep our promises and take responsibility ... as if we were masters.

Achieving Excellence:

Through continuous improvement and innovation, we will hand over beautiful transcripts year by year and keep track of the assessment.

Front:

We look at the problem from a positive perspective and act positively. We hate bureaucrats and avoid all the boring phenomena they bring.

Strive for harmony:

Through constructive debate, we can practice teamwork whether we are together or in different places.

Steak processing and making

Everyone loves the tender and delicious black pepper steak set meal, but do you know? It is this small piece of beef that went through a series of strict checks and hardships before entering the restaurant of Shenghaoke and then being cooked into delicious steak. After strict screening, evaluation and audit, Shenghaoke Catering Association selected meat raw material suppliers to establish large-scale fattening cattle farms to gather high-quality cattle from Henan, Hebei, Shandong and Inner Mongolia. In addition to careful feed feeding and quarantine, it also has a fixed time to take a bath every day. In order to ensure the taste and quality of beef, fat cattle must go through a series of quarantine before slaughter, and only qualified cattle can be slaughtered. After cleaning and processing, beef raw materials are quickly sent to the next process-into the processing plant. In order to meet the high product requirements of Shenghao customers, beef processing also has a complete product quality assurance system. Out of unremitting pursuit of perfect quality and high responsibility to customers, Shenghaoke insists on controlling quality from the source. Shenghaoke takes into account the tastes of the north and south of the river and the needs of different meal periods in product design. For breakfast, you can enjoy preserved egg lean porridge with excellent flavor and unique Dongpo meat buns. You can taste steak for dinner: crispy chicken wings and so on. Shenghaoke attaches great importance to employee training and has established a relatively complete training system. This provides a reliable guarantee for franchisees to successfully operate restaurants and shape the unified image of the "Sheng Haoke" brand. The training system to win customers is on-the-job training and off-the-job training.

Combination training. Off-the-job training is mainly completed by Hamburg University in Chicago. Hamburg University is the base for training branch managers and important employees. The University of Hamburg offers two training courses. One is the Basic Operation Lecture Course (BOC), which aims to educate students on the methods of making products, production and quality management, and marketing management. Operation and data management and profit management; The other is the Advanced Operation Workshop (AOC), which is mainly used to train senior managers. Its contents include QSC &；; V research, methods to improve profits, real estate, law, financial analysis and interpersonal relationships. Training in Asia was completed at the University of Hamburg, Australia.

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