How to treat the take-away food delivery incident in Anhui, and how should the US Mission standardize the food delivery process?

In response to this incident, Meituan should improve the quality of food delivery personnel and strengthen the supervision of catering during transportation. Only in this way can food be delivered to consumers more safely.

This is the case with the recent Anhui food delivery incident. On the way to deliver food, a takeaway brother was photographed by the elevator, and even peed in the food and sent it to the orderer. The food was finished. When the property discovered the absurd behavior of the takeaway brother in the monitoring, it informed the owner, and was finally sentenced to administrative detention on 14 for polluting the takeaway staff during the delivery process. And this matter has been notified by the police, and the news is true. The reason is that the consumer gave a bad review, and the takeaway brother wanted to retaliate against the consumer in this way.

In fact, this incident is not a case. I think this kind of thing is very common. As long as you give a bad review to the takeaway, it will inevitably lead to disputes. Small to quarrel, door-to-door threats, and even more direct door-to-door fights with consumers, there are not a few people who hurt. At the beginning, you may still think it is not easy to take your little brother out. Can't consumers put themselves in their shoes? Later, when I saw more such things, I began to reflect slowly. Is it because the quality and professionalism of these people are also low? After understanding the entry requirements of take-away, we can basically draw the conclusion: Yes! The requirements of this industry are really low. No criminal record, sound limbs, basically can do it, if you want to talk about the diaphragm, everyone can send takeout. If you want to do it.

Then, after joining the company, will Meituan train and popularize some basic legal knowledge for takeout? I don't think so. At least these outsourcing companies of Meituan have definitely not implemented it. Even if the superior wants to send back the video inspection, it is definitely a coping attitude. As a result, the quality of personnel is not high, and they do not understand the relevant basic legal knowledge. Of course, when they encounter unhappiness and problems, they habitually want to use low-level disgusting revenge or violence to solve the problem. You can't do a takeaway job! I'll hit you today! Is this a sentence that these people often say when they encounter problems? This reflects a problem, there is no insurance, no medical insurance and social security, and the takeaway is very clear to him. This job is done day after day! As long as there is a good one, it must be turned around and left!

So it is clear what the US Mission can do to improve! First of all, improve the requirements of applicants, then strengthen business training, professionalism and basic legal trial training, and finally, the most important thing is to improve the overall treatment and welfare protection of takeaway workers! Make the delivery staff feel that this job is very important. When they encounter problems, the first thing they want is to solve the problem and keep their jobs, not to break their jobs! Take it out on consumers first!