What expectations do hotel managers have for the future of the hotel?

a) fair, faithful, firm and brave willpower.

1. Justice is the most important quality. For human resources managers. Only justice can be selfless, and there will be an open-mindedness of "selfless heaven and earth", and only then will there be the ability and courage to "do not avoid relatives in the internal promotion, and do not avoid enemies in the external promotion." Only with fair quality can we objectively evaluate and determine the manpower, and we can not be confused and influenced by all kinds of illusory illusions when selecting, recommending and using talents, and adhere to the principle of "using only talents".

2. Loyalty refers to maintaining loyalty and trust in the enterprise (or organization) and in the handling of interpersonal relationships. Only with loyalty can we take the interests of enterprises as the criterion and ensure the principle of justice in the construction of human resources. Only loyalty can make you establish a noble personal character, so as to remain attractive in interpersonal relationships, establish extensive and good social and interpersonal relationships, and ensure contact, discovery and absorption of all kinds of outstanding talents needed by enterprises and organizations.

3. Strong and brave willpower. Man is the most complicated resource of all resources. Human nature is unpredictable, and it is also difficult to establish, select and use talents. Therefore, an excellent human resource manager must have firm and brave willpower, so that he can bear the pressure and challenges from all sides in the process of human resource construction and carry out his own work and adhere to the principle of fairness and faithfulness.

2) A correct and comprehensive understanding of human nature and extensive knowledge.

one of the main responsibilities of a human resource manager is to find, confirm and select the talents needed by the enterprise or organization. Then, only when you have a correct and comprehensive understanding of human nature and the ability of insight and analysis, can you fully understand the characteristics of human nature, understand people's social and physiological needs, and abnormal behaviors under the condition of unsatisfied needs, have the ability to understand others' psychology through appearances, and have the necessary practical working abilities such as keen observation, judgment, love and patience to ensure the correct analysis and judgment of talents' character and ability, so as to ensure the search for talents.

With extensive social science knowledge, on the one hand, you can make full use of various social science knowledge or methods to provide technical guarantee for the analysis and discrimination of human nature. On the other hand, a person in charge of human resources should be in contact with people in different professions and fields at the same time. Extensive knowledge of social science is helpful to improve the verification and discrimination of all kinds of talents, talents of all kinds and talents of different levels, and is also conducive to establishing a wide range of social relations for human resources and creating conditions for building a human resource library needed by enterprises or organizations.

3) Affinity and excellent interpersonal skills.

Only with affinity can you maintain good interpersonal relationships, get close to and understand others, have the opportunity to listen to different voices and discover the truth hidden under the surface of things, and know the real needs and opinions hidden in the deep inner consciousness under the appearance of people.

Therefore, it is particularly important for human resource managers to have affinity. For any manager, he should be "good at listening to what others can't hear and seeing what others can't see", while for human resource managers, he should have the ability to find more different things and voices from what everyone can hear and see. Affinity is an important guarantee for the effective use of this ability.

human resources are one of the essential elements of productivity. The person in charge of human resources should not only ensure the perfect structure of human resources of enterprises or organizations, but also shoulder the responsibility of ensuring the effective use of human resources of enterprises or organizations. Therefore, human resource managers must have excellent interpersonal skills, and fully and effectively use this skill, so as to improve the cohesion of enterprises and organizations through the reasonable construction, collocation, adjustment and reserve of human resources, and help enterprises or organizations understand through good and effective communication skills.