What is the corporate culture of Hilton Hotel?

1. The motto of Hilton Hotel Management is: "Did you smile at the guests today?" This is also the core content of his book "Feel at Home".

2. Hilton Hotel creates a "feel at home" cultural atmosphere, pays attention to the cultivation of corporate employees' etiquette, and reflects it through the "smile service" of service personnel. The secret of its success lies in firmly establishing its own corporate philosophy, and upgrading this concept to brand culture, and implementing it in the thoughts and behaviors of every employee.

Hilton thinks the hotel is a service and reception industry. In order to meet the requirements of customers, Hilton Empire is full of smiles everywhere. In terms of organizational structure, Hilton tries its best to build a system as complete as possible and become a comprehensive service organization.