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Telephone number and contact address of Hainan Consumer Complaints Association
1. Telephone numbers and contact addresses of consumer complaint associations in various cities of Hainan Province
1, Consumer Council of Hainan Province (0898)667 16585 Provincial Industrial and Commercial Building, No.4 Lantian Road, Haikou City, Hainan Province/Room kloc-0/004.
2. 4th Floor, Industrial and Commercial Building, No.563 Jiefang Road, Sanya Consumer Council
3. Danzhou Consumer Council near Danzhou Industrial and Commercial Bureau, Hainan Province
4 Wuzhishan Consumers Association 224 National Road Hainan Power Grid Wuzhishan Power Supply Company
5. qionghai city Consumers Association near Qionghai Administration for Industry and Commerce, Hai Yin Road, qionghai city.
6. Near Dongfang Avenue, Dongfang Consumers Association
7. Chengmai Consumer Council near Jinma Road
8. Near Provincial Highway 3 10 of Consumer Council in Baisha Li Autonomous County.
9 Changjiang Li Autonomous County Consumers Association No.23 Huancheng Dongyi Road
10, Qiongzhong Li and Miao Autonomous County, near Yangjiang Consumers Association Branch of Provincial Highway 307.
1 1, near the intersection of provincial highway 304, 2 15, Long March Branch of Consumers Association of Qiongzhong Li and Miao Autonomous County.
2. What are the main responsibilities of consumer associations?
1. Provide consumers with consumption information and consulting services. In order to help consumers buy and use goods correctly, local consumer associations provide services to consumers by publishing publications or setting up consultation stations.
2 to participate in the supervision and inspection of goods and services by the relevant administrative departments. When the administrative departments of industry and commerce, technical supervision, health, standards, metrology and price conduct supervision and inspection of goods and services, consumer associations are obliged to participate.
3, the legitimate rights and interests of consumers, to reflect the relevant administrative departments, inquiries, suggestions. In the supervision and inspection of goods and services, consumers' associations shall promptly report the problems found in accepting consumer complaints to the relevant administrative departments, inquire about relevant matters, and suggest that the relevant administrative departments solve them as soon as possible.
4, accept consumer complaints, and investigate and mediate complaints. This is one of the most important responsibilities of consumer associations.
5 complaints involving the quality of goods and services can be submitted to the appraisal department for appraisal. Consumer complaints often involve some technical problems. In order to effectively solve consumer complaints and clarify responsibilities, consumer associations have the right to submit them to relevant technical appraisal departments for appraisal. The relevant appraisal department has the obligation to make an appraisal as soon as possible and inform the appraisal conclusion.
6. Support the injured consumers to file lawsuits against acts that harm the legitimate rights and interests of consumers. Consumers and operators are relatively weak and need the support of social organizations and groups. If consumers' rights and interests are infringed, such as complaints, appeals, mediation, etc., consumer associations, as social organizations, support consumers to file lawsuits in order to safeguard consumers' legitimate rights and interests according to the relevant principles of China's civil procedure law.
7. Expose and criticize behaviors that harm consumers' legitimate rights and interests through mass media. Mass media mainly refers to news and public opinion. Consumers' associations should make full use of the news media to expose and criticize acts and units that harm consumers' legitimate rights and interests and strengthen the protection of consumers' legitimate rights and interests.
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