Traditional Culture Encyclopedia - Hotel reservation - Hotel welcome language

Hotel welcome language

Welcome and greetings:

Good morning (afternoon, evening), sir (madam)

Good morning (afternoon, evening), sir (madam).

Hello.

Hello! (First meeting)

Nice to meet you.

How are you?

Fine, thank you. What about you?

Fine, thank you. How are you?

Welcome to our hotel (restaurant, shop).

I wish you a pleasant stay in our hotel.

I hope you enjoy your stay in our hotel.

I hope you will enjoy your stay with us.

I hope you enjoy your stay in our hotel. (When the guest just entered the store)

I hope you have a good time with us.

I hope you enjoy your stay in our hotel. (During the guest's stay in the hotel)

I hope you have a good time with us.

I hope you enjoy your stay in our hotel. (When the guest leaves the hotel)

Have a good time!

Have a nice day!

Telephone language:

8. * * Hotel, front desk. Can I help you?

* * Hotel, lobby. Who do you want to speak to?

Sorry, I dialed the wrong number.

May I speak to your general manager?

Go ahead.

I am.

Sorry, he's not in right now.

Would you like to leave a message?

Please forgive me.

I'm sorry, could you say that again?

Please forgive me.

I'm sorry, could you say that again?

Direction:

4 1, upstairs/downstairs.

Go upstairs/downstairs.

It is on the second (third) floor.

On the second (third) floor.

Excuse me.

I'm sorry

Where is the restroom (lounge, elevator)?

Excuse me, where is the restroom (lounge, elevator)?

This way, please

Turn left/right.

In the hall near the main entrance.

In the hall near the gate.

In the basement at the end of the corridor.

At the end of the basement corridor.

Reminder:

Watch your step.

Please go.

Please be careful.

Please don't leave anything.

Please don't forget your things.

Don't worry.

5 1, relax.

Rest assured.

See you later.

Goodbye.

Good night

good night

See you tomorrow.

Goodbye and thank you for coming.

Goodbye and hope to see you again.

Have a nice trip!

Have a safe trip!

I hope you have a wonderful trip! Good luck!

Have a nice trip! Good luck!

Have you made a reservation?

May I know your name and room number?

Could you tell me your name and room number?

Here’s your room key.

Please pay at the cashier over there.

Are these your luggage?

Can I get it for you?

* * You can ask most questions just by adding "Would you like to ~" after the question words.

When do you want to go to Kunshan?

When do you want to have lunch?

When do you want to eat?

Who do you want to contact?

What kind of room do you prefer?

How would you like to settle your bill?

How long do you want to stay?

How many tickets do you want to buy?

You can use Shall I ~ or you want I do ~ when giving advice and soliciting opinions.

May I close the curtains?

Shall I draw you a map?

Can I make a reservation for you?

(2) Greeting language

Good morning. (used before noon)

Good afternoon. (used from noon to before 6 pm)

Good evening. (used after 6 pm)

Add sentences after these greetings, such as:

Good morning, sir. Are you checking out?

Good morning, sir. Do you want to check out?

Good afternoon, sir. Welcome to the Ritz-Carlton.

Good afternoon, sir. Welcome to the Ritz-Carlton Hotel.

Good evening, madam. Can I help you?

Good evening, miss. Can I help you?

You can also connect your own hotel name and department name, for example:

Good morning, sir. This is the front desk. Can I help you?

(3) Answer

1. General answer

I see, sir.

Certainly, sir.

Yes, sir.

Please wait a little longer.

Just a moment, please.

Thank you for waiting.

I am sorry to have kept you waiting.

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