How does the hotel collect guests' opinions?

1, front desk and guest room design guest opinion form;

2. Set customer evaluation content on the hotel network;

3. The telephone number of the manager on duty, the assistant manager in the lobby or the marketing department;

4. Service process design. For example, in a certain link (such as restaurant bills, check-out at the front desk), ask for guests' opinions;

5. The sales department collects opinions in daily customer visits;