A couple staying in a hotel in Changsha was intruded by strangers in the early morning. What are the problems in the management of the hotel?

People who pay attention to news will find that such news seems to appear frequently, which is harmful to consumers' rights and interests. There must be a big problem in hotel management. Moreover, in the early morning of check-in, a stranger broke into the hotel, which has infringed on personal safety and property. The hotel should bear a great responsibility and leave a great shadow on consumers' psychology. I believe that people who have experienced this incident will not dare to stay in the hotel in the future. ?

First of all, the hotel should not let strangers intrude at will. There is a front desk in the lobby of the hotel, and the function of the front desk is to register information. When strangers enter the hotel, the front desk should play a certain role in preventing and investigating, and clarify what these people do when they come to the hotel. Secondly, the room card should only be in the hands of customers and hotels. Why can a stranger open the door of the hotel? This kind of management is very negligent. If the hotel door is not opened with the room card, but by other means, then the hotel needs to consider the safety and anti-theft of the door.

The hotel's explanation for this incident is the staff's mistake, but this mistake has seriously damaged the privacy of consumers, and their handling method is to compensate 2, yuan, and then make a public apology. However, this kind of harm is very great for consumers and should be severely punished. And after this matter is announced, I believe no consumers are willing to stay in this hotel. ?

Most netizens feel creepy after reading this news. After all, it's early in the morning when everyone is asleep. How terrible it is that strangers suddenly break in. Fortunately, they live together as lovers. If they live alone in a hotel, they will definitely be greatly affected. I believe everyone will be shocked when a stranger suddenly swipes the door and barges in, and the intruder's attitude is particularly arrogant. Of course, it will make consumers feel very angry. A room is open to two people, which is no longer a simple work mistake. It is inevitable to take judicial proceedings.