What do you mean by the star rating of the hotel?

Star hotel refers to the accommodation facilities that can provide catering and related services to tourists at night as assessed by the National (provincial) Tourism Bureau. According to different habits, they are also called hotels, hotels, hotels, guest houses, resorts, clubs, buildings, centers and so on. Need to reach certain conditions and a certain scale. The stars obtained indicate that all the buildings, facilities and services of the hotel are at the same level.

According to the "China People's * * and National Star Hotel Evaluation Standard", hotels are divided into five standards: one-star to five-star. Stars are symbolized by a gold-plated pentagram, which represents one star, two pentagrams represent two stars, three pentagrams represent three stars, four pentagrams represent four stars, five pentagrams represent five stars, and five platinum pentagrams represent five stars. The lowest is one star, and the highest is five platinum stars. The higher the star rating, the higher the level of tourist hotels.

Extended data:

1, a star

The layout of the hotel is basically reasonable, which is convenient for the normal activities of guests in the hotel. Graphical symbols of public information conform to GB/T10001.1and GB/T 1000 1.2. The provisions of the. There are heating and refrigeration equipment suitable for the local climate, and all areas are well ventilated. Facilities and equipment should be kept clean, hygienic and effective. All instructions and service terms should be expressed in at least Chinese and English. Able to provide services in English.

2, two stars

The layout of the hotel is basically reasonable, which is convenient for the normal activities of guests in the hotel. There are heating and refrigeration equipment suitable for the local climate, and all areas are well ventilated. Facilities and equipment should be kept clean, hygienic and effective. All instructions and service terms should be expressed in at least Chinese and English.

Able to provide services in English. The main service desk is located in a conspicuous position in the lobby, with good decoration and lighting, and signs in Chinese and English; The receptionist provides reception, inquiry, checkout and message service in Mandarin 24 hours a day;

Three, three stars

The layout of the hotel is reasonable, which is convenient for guests to move around in the hotel. The indication label is clear, the air conditioning facilities are complete, the areas are well ventilated, and the temperature and humidity are appropriate. There is a computer management system suitable for this star. Facilities and equipment should be well maintained, used safely, clean, hygienic and effective. The management system is sound, consistent with the hotel scale and star rating. All instructions and service terms should be expressed in at least Chinese and English. Every guest service area can provide Mandarin and English services.

Three, four stars

The hotel has reasonable layout and functions, convenient facilities and safe use. The interior and exterior decoration are made of high-grade materials, with exquisite workmanship and outstanding style. There is central air conditioning (except villa resort hotel), and all areas are well ventilated. There is a computer management system suitable for this star. There is a public audio relay system; The tune and volume of the background music are appropriate and the sound quality is good.

Facilities and equipment are well maintained, noiseless, clean and effective. The management system is sound, consistent with the hotel scale and star rating. All instructions and service terms should be expressed in at least Chinese and English. Services can be provided in Mandarin and English, and services can be provided in a second foreign language if necessary.

4, five stars

The hotel has reasonable layout and functions, convenient facilities and safe use. The interior and exterior decoration are made of high-grade materials, with exquisite workmanship and outstanding style. The indication signs are clear, practical and beautiful, and the graphic symbols of public information conform to GB/T10001.1and GB/T 1000 1.2.

There is central air conditioning (except villa resort hotel), and all areas are well ventilated. There is a computer management system suitable for this star. There is a public audio relay system; The tune and volume of the background music are appropriate and the sound quality is good.

Facilities and equipment are well maintained, without noise, complete, neat and effective. The management system is sound, consistent with the hotel scale and star rating. All instructions and service terms should be expressed in at least Chinese and English. Services can be provided in Mandarin and English, and services can be provided in a second foreign language if necessary.

5, platinum five stars

Have more than two years five-star hotel qualification. Geographical location in the downtown business district or bustling area, the traffic is extremely convenient. The architectural theme is distinct and the appearance is unique, which helps to establish the image of a tourist destination.

The internal functional layout and decoration can be combined with the local history, culture and natural environment, just to show and contrast its theme atmosphere. In addition to the magnificent entrance and entrance, the overall atmosphere of the hotel is extremely luxurious. All kinds of facilities are well equipped and of first-class quality; There is an automatic temperature and humidity control system in the main area of the hotel.

It has a special service area for the executive floor with reasonable location, complete functions, elegant taste and gorgeous decoration, and provides at least 24-hour butler service for the executive floor.

Chinese government network-China people * * * and national star hotel evaluation standard