The novice just opened a children's wear Taobao shop and didn't know how to operate it. Where to start?

1. Before opening a store, you must have a plan. If you can, you must be full-time, not part-time. If you do anything without a plan and goals, you will be confused. Take it one step at a time is always an attitude of muddling along, so don't waste precious time. You should work full time. Personally, I feel that the time to open an online shop (especially to promote this one) is never enough, because in the early days, you will start from your own strength. So full-time can give me more time and space to operate, and I can devote myself to the operation of online stores without thinking about what to do at work tomorrow. Just like the fruit is planted, there is no harvest if I don't take care of it. This is a truth.

2. You can decorate the store every day and join the community forum for consumer protection. The predecessors have said a lot, so I would like to add my personal opinion. It's best to decorate yourself without spending money. Decoration principle: concise, refreshing, generous and elegant! Everyone doesn't know how to learn at first, so they won't force themselves to learn. They can open their shops and see how they are decorated. They can visit several more stores and learn from them, which can save money and learn something, killing two birds with one stone. Everyone knows that joining consumer protection can improve the search rate of our store. But for novice sellers, many people will have a psychological pressure and worry. After all, I just started doing it, and I don't even know if I have gained anything. Can I gain something? Have I paid a lot? What I want to say is that deposit is just a form, which is equivalent to putting our money in the bank. More importantly, it can improve the exposure of the store and the money can be refunded. Sometimes people's psychological warfare is very important. So if you also

I am hesitating about the deposit. Join consumer protection now.

3. Store pictures

Physical shooting is very important. In the process of shooting, you can deepen your impression of the baby, and you can be very familiar with the business of your shop. As soon as the guest asks, the customer service can find or answer immediately, and you can have a good tacit understanding with your customers, buyers and friends, which greatly reduces the probability of transaction. You may not have the skills of a professional photographer, but you believe in professionalism.

Photographers are not born with enthusiasm for photography, so they have professional photography skills. They also rely on certain talents, and more are acquired training. The so-called practice makes perfect, just shoot more. In this case, if you have the skills of a professional photographer, it will be over. The gap between photos and real objects is too big, and customers' expectations are too high, so it is easy to be disappointed. It is easier to fail in the exam. So this technology is just right. At least the photos should be clear and have more physical details.

exchange; communicate

Before and after sale, then after sale is more important than before sale. When communicating with customers, we don't copy an exchange of mentality and position, and treat customers as our friends, that is, how to communicate and chat with friends at ordinary times. It is natural to chat with customers with this mentality (of course, novice sellers, business is average, I believe those crown sellers are too late to reply to customers, which is another matter). I don't think we will read these posts. It is easy to close the distance with customers. Then convert it into a transaction rate, even a small profit is worth encouraging and being happy. The process of communication must be positive and enthusiastic. Customers ask, you answer, this is the most taboo. If customers and friends have a desire to buy, I think they will be repelled by your attitude. We should take the initiative to try to make the transaction rate of customers who want to buy closer to 100%. Quote my favorite sentence: only by heart can you trade. In many business transactions, it is inevitable to encounter problems (including product quality problems, transportation problems, etc. ). Be sure to deal with it seriously, sometimes you will meet unreasonable buyers and affect your mood. We must learn to adjust our mentality and not bring our emotions to the next customer. Remember, it is difficult to do anything, and only we can understand it. We must be a new era.

Visit your shop at least n times a day, even if you find the problem, even if you correct it. In the right column of my Taobao-I am a seller page (announcement, product area, experience talk), these contents are updated the fastest, just click frequently; There is also a synchronous one. Click on the page I want to sell and it will pop up. The one on the right is also updated quickly and can learn a lot.

6. Click on every title, and there will be unexpected gains. How to teach yourself and practice? I'm still working hard, and I haven't found the essence yet (and I don't have much time to watch it). If there is, I would like to share it with you. You can write it back.