What if the camera suddenly turns black?

If you use a vivo phone, you can try the following methods:

1. Try to restart the phone and see if it can be used again.

2, clear the camera program data

Enter Settings-Applications and Permissions-Application Management-Camera-Store-Clear Data; Or long press the camera App-application information-store-clear data, and then shoot to view. This operation will not delete the photos, but will restore the parameters in the camera to the default values.

3. Upgrade the system version

The new version enhances compatibility and stability. Please go to the Settings-System Upgrade page to upgrade your phone to the latest version.

4. Restore all settings

You can enter Settings-System Management/More Settings-Backup and Reset/Restore Factory Settings-Restore All Settings-Restore, Restore Settings Options. This operation will not delete files or software, but will cancel the password and restore all settings, including the set wallpaper, unlocking method, WiFi, default opening program, etc.

note:

Enter cloud service-device cloud backup-backup data type-system data-return-immediately back up some backup system settings and desktop layout;

Cloud service-data synchronization-turn on WLAN and Bluetooth to synchronize data to cloud service.

5, service center testing

If the above methods fail to solve the problem, please back up the mobile phone data in advance and take the mobile phone and purchase certificate to vivo customer service center for testing. Go to official website /vivo Mall APP-My-outlet to inquire or click the link on this webpage, and select the current city to get the address and contact information of the service center; It is recommended to call in advance before going to avoid empty running, plan your trip reasonably and travel safely.