Summary of administrative supervisor's work

Summary of administrative supervisor's work

It is a written material that reviews, analyzes and objectively evaluates the work, research or thoughts of a certain period in the past. It can help us sum up our past thoughts and carry forward our achievements. Let's write a summary carefully together. What kind of summary should you have read? The following is my summary of the work of the Chief Executive, hoping to help you.

Dear leaders and colleagues,

Hello everyone!

20xx came to the office of administration department at the end of February. In the past year, I have feelings, joy, exploration and breakthrough. With the help and guidance of leaders at all levels and the support of colleagues, through continuous practice and accumulation, my own quality and ability have been greatly improved and my vision has been broadened. The work in the past year is now reported as follows:

First, based on their own duties, complete all the work.

As an administrative supervisor, I can give full play to the pivotal role of connecting the preceding with the following, coordinating the left and right, and connecting the inside and outside. From secretarial work such as information research, document drafting and comprehensive coordination to administrative work such as meeting organization, guest reception and seal management, the importance of administrative work is reflected. There is no trivial matter in administrative work, and every trivial matter may affect the whole body, thus affecting the company image. Since assuming the post of administrative director, he has quickly devoted himself to all kinds of work, and completed all kinds of business such as drafting documents, arranging meetings, reporting information, receiving letters and visits, supervising staff, using seals, and keeping files. In particular, warehouse goods in and out of storage, seal management and other work requirements. Strictly follow the system to avoid the economic losses and negative effects brought to the company due to weak sense of responsibility.

1, pay attention to study and strive to improve work ability.

Persist in putting learning in an important position, always study diligently, make positive progress, strive to improve yourself, constantly learn business knowledge, and constantly improve your business skills through reading more books, asking more questions, studying more and practicing more. Use my spare time to study practical writing, secretarial science and various industry newspapers and periodicals to improve my quality and ability.

2, based on their own work, complete the paperwork.

Complete the drafting, submission and distribution of the company's annual summary, target completion and work arrangement for the next year. Do a good job in drafting, processing and printing the company's daily official documents, and receive, transmit and submit the request and report of 3 18 throughout the year. Proofread and print 198 documents of party committees, administrations, trade unions and youth league committees. All kinds of written materials 163 copies were reported to the Municipal Construction Committee in a timely, accurate and standardized manner, which met the normal work needs of the company and established a good image of the company.

3, warm and meticulous, complete the reception work.

Patiently answer and answer calls from users. In the whole year, * * * answered more than 2,860 telephone calls for water business consultation, reflection and complaint, and sent and received more than 500 faxes, with an answering rate of 100%. Especially at the end of last year and this year 1 month, the weather was cold, and a large number of users had water problems. The office receives more than 80 calls from users every day, and they can answer users in time and patiently. More than 40 proposals were received, processed and fed back to the service platforms such as the Municipal Construction Committee 123 19, the Municipal Consumers Association 123xx, the mayor's mailbox, the Municipal People's Congress and CPPCC. According to the arrangement of the company's leaders, the reception, arrangement and hospitality tasks of the personnel of the external water affairs department and the superior departments were well completed, and * * * received 53 visits a year. Business entertainment, cigarettes, wine and conference supplies are strictly registered, collected and reimbursed according to company standards.

4, proactive, do a good job in urban comprehensive improvement.

According to the work arrangement of the superior, the implementation plan of comprehensive improvement of the company's city appearance, environment and three-dimensional beautification was formulated, and comprehensive improvement activities were carried out in April and September of 20xx and June of 65438+ 10 this year. During the activity, collect and sort out the activities every day, fill in the daily report of comprehensive rectification, adhere to the daily report, and report the rectification situation to the Municipal Construction Committee in a timely manner without interruption during holidays.

5, serious and responsible, strengthen the construction of morals.

Compile and formulate the implementation plan of the company's professional ethics construction in 20xx, the report materials of the company's professional ethics construction, the summary of the company's professional ethics construction in 20xx, and the rectification report of the professional ethics construction work. Supervise and solve all kinds of water complaints put forward by users, meet users' water demand and provide users with convenient and fast services. Due to solid work and outstanding achievements, this year 1 month, the State Council State Council Office for rectifying the situation got full marks in the evaluation of the company.

6, contact, do a good job of water price adjustment.

Actively cooperate with the company to do a good job in water price adjustment, and contact the water departments of various cities in the province for many times to understand relevant information and master the latest water price dynamics.

7. Actively contribute in many aspects to publicize the water supply work.

Contribute to all kinds of newspapers and periodicals in time. In the whole year, individuals published 52 articles on various water supply newspaper websites in China, including 40 articles on newspaper websites such as China Water Supply and Water Saving, China Mercury and Henan Water Supply, and 12 articles on Zhongyuan Water Affairs.

8. Strengthen training to improve the overall quality of employees.

Strengthen the training and education of employees in this position, make a study plan, and focus on the job responsibilities, business processes, various systems and professional knowledge of this position. Through various forms and channels of training activities, the overall quality of employees has been improved.

9. Participate in activities and establish a good image of the company.

Actively participated in various activities, represented the company in the "Huadian Cup" staff badminton competition of Xinxiang Basic Industry Union, and won the third place in the group; Participated in the basketball competition celebrating the xx anniversary of the founding of People's Republic of China (PRC) and won the runner-up; Participate in the company's National Day painting and calligraphy photography exhibition. Actively respond to the company's call, participate in the "one-day donation to help the poor" activity, and dedicate a love to the needy people and employees with meager strength.

Second, the shortcomings and direction of efforts

1, self-study is not close enough, and professional and technical quality and office document writing ability need to be further improved.

2. The communication and coordination ability with leaders and departments is not enough, and communication needs to be further strengthened.

In the new year, strengthen the study of professional knowledge, strive to improve the professional quality, and further improve the writing level through reading and writing more. Take the initiative to be the leader's staff, strengthen communication with various departments through various means, and improve work efficiency.

The achievement can not be achieved without the support of our office team. Although there are few people, they are all excellent. Everyone did their part and accomplished all the tasks well in their own jobs. I want to thank them in particular. I am proud to have such a team. In addition, I would like to thank the company for everything. Although we still face difficulties, it requires us to cooperate with each other, promote the development of the company with high-quality service and performance, shoulder the responsibility of the company's rise and fall, be grateful, and * * * welcome the arrival of the brilliant moment of xx.

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