Excuse me, what is the black screen of vivo mobile phone camera?

You can refer to the processing methods that the camera can't use:

1. Go to Settings-Applications and Permissions/More Settings-Application Management-Find the camera-Store-Clear the data and cache, and then reopen it.

2. Uninstall third-party housekeeper software such as Tencent Mobile Manager and 360 Mobile Guardian, and then try to turn on the camera.

3. If the software can't turn on the camera, go to Settings-Applications and Permissions/More Settings-Permission Management-Find the corresponding software-Turn on the camera, and turn on the "Use Camera" permission in a single permission setting.

4. If the third-party software is used to take photos abnormally, it is recommended to uninstall and reinstall the software before opening it.

5. Take photos with different software for comparison test. If only one software is abnormal, it can be fed back to the software customer service; It is recommended to use the camera that comes with the system, which has better compatibility and effect.

6. Upgrade the system and third-party camera software to the latest version.

7. Enter mobile phone settings-system management/more settings-backup and reset/restore factory settings-restore all settings (users can be guided to the cloud service to back up "system data" before operation).

Restoring all settings will not delete any files, but will restore all settings of the phone. Some third-party application accounts need to log in again. Please ensure that the use of some third-party software will not be affected before operation.

Backup: enter cloud service-device cloud backup-backup data type-system data-return-immediately back up some backup system settings and desktop layout;

Cloud service-data synchronization-turn on WLAN and Bluetooth to synchronize data to cloud service.

8. If the above methods fail to solve the problem, please back up the mobile phone data in advance and take the mobile phone and purchase certificate to vivo customer service center for testing.

Note: In order to save valuable time, it is recommended that you call the service center in advance to confirm the business hours of the service center and whether the spare parts inventory is sufficient.

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