How to protect rights when taking wedding photos, and where to complain?

With the development of wedding photography industry, various photography institutions have appeared one after another. Some photography institutions are informal and there are various consumption traps. How can I complain that the wedding photo was cheated? What are the relevant refund laws for wedding photos that are not satisfactory? Let's get to know each other. ?

Zhengzhou leke wedding photography studio

First, how to complain about the wedding photos being pitted?

1. complaint channel? If a newcomer has booked a photography package online, he can complain to the platform first and find a solution. You can also complain to local wedding-related associations to safeguard your rights and interests. If there is no relevant local association, the parties can call 123 15 to make a complaint. Whether it is a telephone complaint or an online complaint, it is ok.

2. Scope of Acceptance Among the complaints about wedding pits, there is a general scope of acceptance. Acceptable situations include unsanitary clothes, delay in business, and problems in personnel handover, all of which can be complained. If the purchased goods exceed the shelf life, the merchant is no longer liable for breach of contract, which is unacceptable. Pay attention when new people complain.

Zhengzhou leke wedding photography studio

Second, the wedding photos are not satisfied with the refund method

1. invisible consumption? Many newcomers are dissatisfied with wedding photos because they have invisible consumption or compulsory consumption when taking pictures. At this time, we can refer to Article 8 of the Consumer Protection Law, stipulating that consumers have the right to know the real situation of goods and services. If you are not satisfied with the final product and the contract says that you are not satisfied with the remake, the newcomer has the right to ask for a remake.

2. Malicious procrastination? If a couple has booked a wedding photo, but the merchant maliciously delays the time of taking photos or filming, this is a breach of contract. If the merchant temporarily replaces the staff, there is a situation of shoddy, which is also a breach of contract. According to relevant regulations, businesses must perform relevant services as agreed, otherwise newcomers have the right to complain.

Zhengzhou leke wedding photography studio

Conclusion:? The above content is the complaint method for taking wedding photos, and I hope it will help everyone. If you want to avoid being cheated, newcomers should remember to specify every service, including photographers or makeup artists, when signing a photo contract.