What should I do if the travel refund is not refunded?

Legal analysis: 1. Consumers encounter disputes in tourism, which can be resolved through consultation between the two parties; 2. Apply for mediation to consumers' associations, tourist complaint acceptance agencies or relevant mediation organizations; 3. According to the arbitration agreement reached with the tour operators, apply to the arbitration institution for arbitration; 4. At the same time, you can also bring a lawsuit to the court.

Legal basis: Tourism Law of the People's Republic of China

Article 92? Disputes between tourists and tour operators can be resolved through the following channels:

(1) Both parties negotiate;

(two) to apply for mediation to consumers' associations, tourism complaint acceptance agencies or relevant mediation organizations;

(three) according to the arbitration agreement reached with the tour operators, submit it to an arbitration institution for arbitration;

(4) bring a lawsuit to the people's court.

Article 93? Consumers' associations, tourist complaint acceptance agencies and relevant mediation organizations shall, on the basis of mutual voluntariness, mediate disputes between tourists and tour operators according to law.