1. What are the rights and obligations of tourists?

1. Rights: According to the accommodation contract, you can enjoy services that meet the standards and will not be treated differently based on nationality, identity, religion, ethnicity, gender, occupation, etc. The personal and property rights of tourists will not be infringed. And have the right to complain and sue when their legitimate rights and interests are infringed.

2. Obligations: Present valid certificates to the accommodation registration manager; pay accommodation fees and other legal fees; do not bring flammable, explosive, highly toxic, corrosive and radioactive hazardous materials to the accommodation ; You are not allowed to engage in illegal activities such as gambling, prostitution, drug use, and dissemination of obscene materials; you are not allowed to drink and cause trouble, make loud noises, affect the rest of others, and are not allowed to stay or transfer beds without permission; you must bear the liability for compensation for damaged facilities and property; book a room Not applicable. The store should compensate the store for losses; abide by the store's relevant regulations.

Travel agencies shall provide tourists with all agreed services, and the services provided shall not be lower than national standards or industry standards.

Travel agencies should give true and clear answers to tourists’ inquiries about their service items and service quality.

Travel agencies should provide tourists with services that meet the needs of protecting tourists’ personal and property safety, and should provide true explanations and clear warnings to tourists for items that may endanger tourists’ personal and property safety. , and take measures to prevent hazards; clear instructions and advice should be given to tourists in advance regarding legal regulations, customs, religious beliefs, etc. that may cause misunderstanding or conflict among tourists.

Travel agencies engaged in tourism business operations must purchase travel agency liability insurance.

When entering into a travel contract with tourists, travel agencies should recommend that tourists purchase relevant personal insurance for tourists.

The services provided by travel agencies should be clearly marked with prices that match the quality and price, and no price fraud is allowed.

Legal basis:

"Tourism Law"

Article 9 Tourists have the right to independently choose tourism products and services, and have the right to refuse the compulsion of tourism operators trading behavior.

Tourists have the right to know the true status of the travel products and services they purchase.

Tourists have the right to require tour operators to provide products and services as agreed.