My Experience of Being a "Spare Companion" —— Experience of Huizhong Tour Guide

The wonderful hand of nature has shaped the mountains and rivers in Yunnan, and the eccentricity of God has made so many mountains and rivers beautiful. However, due to the limitation of Yunnan's special terrain, all tourists who come to Yunnan feel the same way. Once or twice in Yunnan, these beautiful scenery can't be seen at all. With the emergence of these regrets, in the early stage of the rise of Yunnan tourism, some smart people in the industry connected some beautiful scenery reasonably; Because of the consideration of the tour fare and convenient transportation, the car was used as a means of transportation. As a result, there was a saying in Yunnan that tour guides take long-term tours. As a tour guide in Kunming, the provincial capital city, besides the title of "local escort", they also have a title that can't be found in books-provincial escort. Among the many tour guides in Kunming, most of them have taken such long-distance tours, and all of them have been provincial escorts. Because the arrangement of long-distance routes is reasonable, it is still well used today when the tourism industry is growing.

1. Advantages of taking a long tour group:

1. For tour guides who have just started to work as tour guides, taking a long tour group is an excellent opportunity to exercise. First of all, if this long-term group connects two regions, you can get in touch with the tour guides and customs of the two regions; If you connect three places in series, you will have the opportunity to contact tour guides from three regions. The more tour guides you contact, the more opportunities you will have to learn and communicate as a new tour guide (which is equivalent to the opportunity to join a group), which is the practical knowledge that books can't give you; On the other hand, the group with long lines not only gives you the opportunity to join the group, but also gives you the opportunity to operate independently. Both opportunities exist in the same tour guide work, which can be said to be a good exercise for tour guides. You can immediately find out your own shortcomings and see the gap with other tour guides, so as to find out your own shortcomings and charge in time.

2. For a new tour guide, by getting along with tourists for a long time and gaining their recognition, they can increase their self-confidence in both professional and emotional aspects, so that their future work can proceed smoothly.

3. For tour guides with working experience, it takes a long time to get along with the group guests. First of all, you can lay a solid emotional foundation, which can bring you a lot of convenience in your work; Secondly, in contact with all kinds of guests, as long as you are good at observing and seizing opportunities, you will get more or less gains from the guests, and some gains can even affect your life.

2. Basic requirements for a long-distance tour group:

1. How many kilometers away from your departure point should the tour guide know? How long does it take to drive?

2. Grasp the geographical location and characteristics of the destination, such as altitude, climate, landscape, historical background, people, customs, specialties and many other aspects of knowledge.

3. Guests must be reminded of matters that should be paid attention to when they arrive at their destination, such as eating, shopping, sightseeing, and having close contact with local people for a long time.

4. Understand the main conditions of passing areas such as Anning, Yanglaoshao, Chuxiong, Xiangyun and Fengqing after departure, and be familiar with the road signs and the driving time by sections.

5. Arrange activities such as eating, staying, traveling, traveling, shopping and entertainment reasonably and effectively according to the itinerary provided by the travel agency.

Third, bring your own knowledge

Long-distance groups are generally far away and take a long drive, which inevitably brings fatigue and boredom to the guests. As a tour guide, after explaining a lot of knowledge, there is still a lot of time. At this time, it is time to test the level of tour guides, so you should prepare something other than books and adjust the atmosphere to improve the tour guide work. Such as:

1. Guessing games (such as the eighteen eccentrics in Yunnan)

2. pass the parcel (you can play music as drums and pass the guide's flag as flowers)

3. idioms solitaire

4. Brainstorming

5. Legends

6. Folk songs

. Once the guest's interest is aroused, you just need to host the work, or you can smoothly hand over the microphone to the guest. In addition, the tour guide can find out whether the coach can play VCD, and if so, prepare some DVDs by himself. So the long journey won't seem too boring.

In a word, a tour group with a long line will improve and help any tour guide, but it is important that the tour guide must master the basic knowledge, have a strong sense of service, cooperative spirit and professional ethics, and learn to deal with emergencies encountered in the work, do a good job of assisting and accompanying, and successfully complete this reception task.