What should I do if I lose my ID card and bank card?

Step 1: Select an account opening bank, and select non-cash business to select the same number.

Step 2: Provide the bank customer service with relevant information about the lost bank card, such as the specific card number lost, whether there is a large amount of funds in it, etc. If you can't remember the card number, you can show your identification to the customer service and inquire about the lost bank card information.

Step 3: Review ID card information and bank card information. Bank customer service will check the ID card information, refer to the card replacer, and confirm that the lost bank card is the card replacer.

Step 4: After the information is approved, you will be asked to enter the password of the old bank card. If the password is correct, you can continue to reissue the bank card.

Step 5: You also need to pay a certain working capital fee to reissue the bank card. According to the banking system, different amounts of working capital fees will be charged, generally ranging from 10 yuan to 30 yuan.

Step 6: The reissued bank card account number is different from the previously lost bank card account number, which is equivalent to the form of a subsidiary account number. The lost bank card number can still have the right to transfer transactions, but the funds are still subject to the new card, which does not affect whether you have opened online banking before.