Traditional Culture Encyclopedia - Tourist attractions - What measures should tourism workers take to deal with rumors?

What measures should tourism workers take to deal with rumors?

When there is a major scandal or rumor, you must respond at the first time, otherwise the more you delay, the greater the damage to your career.

Due to the sudden, unpredictable and urgent appearance of rumors, although the emergency plan to deal with rumors has been strictly formulated in advance, due to the concrete existence of unpredictable rumors, any preventive measures in advance are difficult to be foolproof. Effective measures to deal with rumors can help tourism enterprises get rid of the crisis as soon as possible, so. Any work that harms the corporate social image cannot be carried out; When the specific interests of enterprises conflict with the maintenance of social image, we should give up the specific interests without hesitation. As long as tourism enterprises can make use of the situation, actively seek advantages and avoid disadvantages, grasp the various processes and steps of crisis public relations, and strengthen the guidance of public opinion, they can successfully tide over the difficulties. It is worth mentioning that if some crisis events are handled properly, it will be a good opportunity for enterprises to enhance their brand image and reputation.