What are the examples of safety accidents in domestic tourist attractions in recent years?

A major tourism safety accident that caused 30 casualties in Tibet by forcibly overtaking.

Case background: At noon on July 13, 2007, a major tourist traffic accident occurred in Taohua Village, Qushui Section of National Highway 3 18 in Tibet. On the way to Shigatse, a 37-seat Jinlong tourist bus (including 28 tourists, driver 1 person and guide 1 person) of Tibet Boda Tourist Passenger Transport Company forced the driver to overtake, causing the vehicle to fall into the Yarlung Zangbo River 80 meters away from the highway, resulting in the death of 15 people including the driver and guide.

Appraised by the traffic police detachment of Lhasa Public Security Bureau, the accident was caused by Fan Xiaodong, a Jiangsu driver, speeding in the overtaking process and taking improper measures, and the driver took full responsibility. This accident is the first major tourist road traffic accident since 1980 Tibet opened to the outside world.

The accident tour group is a "two-day tour from Lhasa to Shigatse", which consists of individual travelers from Sichuan, Hebei, Shaanxi, Guangdong, Inner Mongolia, Jiangsu, Henan and other places. Customers are collected by the business departments of Tibet Youth Travel Service, Tibet China Travel Service, Tibet Plateau Individual Reception Center and Tibet Tianyou Transportation International Travel Service, and are received by Tibet Saikang Travel Service, which is responsible for arranging the two-day itinerary of the tour group.

After the accident, Xizang Autonomous Region Tourism Bureau quickly launched an emergency plan, and set up the "7. 13 Accident Aftercare Leading Group" to actively coordinate relevant departments to properly handle the aftercare issues such as the reception of the victims' families, the local treatment and later transport of the seriously injured, the return of the slightly injured after treatment, and the payment of insurance compensation for the victims. After many consultations, the travel agency involved reached a compensation agreement with the families of the victims, and each family member of the victims was compensated 250,000 yuan.

The expenses of the slightly injured during the treatment in Lhasa, the transportation expenses and medical expenses of the seriously injured who were transferred to the mainland for treatment, and the compensation for the victims were all paid by Tibet PICC P&C Insurance Company. On August 20, 2007, all the wounded were discharged from the hospital and transferred to the mainland. All the families of the victims returned to the mainland after receiving compensation, and the aftermath of the accident was successfully completed. (This case is provided by Xizang Autonomous Region Tourism Bureau)

Tourism traffic accidents have always been the main type of tourism safety accidents in China, which cause huge casualties and property losses every year and have a great impact. The direct cause of most tourist traffic accidents is usually the driver's improper handling or dangerous driving behavior, but it is often directly related to hidden market problems and management problems, such as the 7. 13 major tourist traffic accident in Tibet. Mainly manifested in:

First, low-priced groups will inevitably lead to high risks. The tour group involved in the accident is composed of 12 outlets of four travel agencies, and each tour group charges 180 yuan (including two days' car use, one night's room rate, three meals, tour guide fees and tickets for Tashilhunpo Temple in Shigatse), but the actual minimum cost of this tour route is about 300 yuan per person. The existence of low tour fee, zero tour fee and negative tour fee will inevitably lead the reception travel agency to make a profit by reducing the service quality, arranging low-grade reception facilities, hiring unprofessional drivers, forcing tourists to shop, and not buying insurance. Therefore, low-cost tour groups will inevitably lead to an increase in the personal safety risks of tourists.

Second, the explosive growth of the market has brought a lot of security risks. The opening of the Qinghai-Tibet Railway triggered a nationwide tourism boom in Tibet. Tibet's tourism infrastructure and reception staff are overloaded, and the number of mainland people entering Tibet to engage in tourism business is increasing rapidly. It is understood that at present, among the more than 400 tourist buses in Lhasa/KLOC-0, 60% are privately operated by mainland personnel, 70% of travel agency business departments are contracted by mainland personnel, and 50% of domestic tour guides are from the mainland. Some illegal business methods and means in the mainland have spread rapidly in Tibet.

The four travel agencies involved in the accident were all assembled by individual travelers contracted by the sales department in violation of regulations. The driver and tour guide who died were mainlanders who entered Tibet in the first half of last year. Drivers have not met the requirement of driving in Tibet for more than five years before they can operate tourist passenger transport, and tour guides have not gone through formal procedures. The explosive growth of this market, the lack of tourism infrastructure and personnel service conditions in Tibet, the out-of-control supervision of Tibet's tourism market by the mainland and the disorderly management of individual tourists will inevitably bring a lot of security risks.

Third, the supervision of relevant departments is not strict, and the supervision responsibility has not been implemented. The occurrence of many tourist traffic accidents is directly related to the poor supervision of the local traffic control department, the false measures and the failure to implement the supervision responsibility. Before 2007, the traffic control department in Tibet was lax in supervising drivers' overtime speeding or even drunk driving, and frequent tourist traffic accidents were caused by drivers' speeding, fatigue driving and not slowing down in corners. In the first half of the accident, there have been four tourist traffic accidents in Tibet, resulting in/kloc-0 deaths and 28 injuries.

Fourth, tourists' safety awareness is not strong. Relatively speaking, Tibet tourism is risky, and people inside and outside the industry are well aware of it. However, tourists generally have problems such as weak awareness of safety precautions, pursuing low-priced products and ignoring travel insurance. In this accident, only the travel agency bought liability insurance, and none of the 28 tourists bought travel accident insurance, which caused the injured tourists to be unable to get full compensation, which brought great difficulties to the aftermath of the accident.

Fifth, some tourist routes are dangerous and have poor driving conditions. The tourist traffic conditions of many hot tourist routes in western China need to be improved, and a large number of scenic spots often have rugged roads, cliffs and difficulties in driving. Inexperienced or tired drivers will easily cause tourist traffic accidents once they encounter dangerous random events. For example, on June 5438+00, 2004, a tourist bus crashed into the Fujiang River in Gucheng Town, Pingwu County, Sichuan Province, and on April 30, 2006, a tourist bus collided with a car and fell over the roadside 100 meters in the valley.