When I felt sick three days before the trip, the doctor advised me not to go. Can I get a refund?

According to different situations, the criteria for tourists to leave the group are different, generally the following:

One: the policy of returning and changing tourist routes around the country.

1: Less than 4 days before departure, if cancellation, reduction of the number of people or other project changes are proposed, our agency has the right to collect the parking loss fee according to the actual situation and refund part of the remaining tour fee deducted from the parking loss fee.

2. Special people with preferential tickets (generally 1: military officer's card; 2. Military disability certificate; 3: Student ID card; 4: if the old-age certificate is over 60 years old), if you show your tickets, you can hold relevant certificates. If the tickets are valid, our tour guide will help you make a corresponding refund at the entrance of the scenic spot (the specific preferential margin is subject to local policies, and generally our society will make corresponding agreements in the contract before leaving the group, and the contract can be tested in detail).

3. The scenic spots that can't be visited due to the guest's reasons during the travel itinerary are regarded as voluntary abandonment by the guest, and the corresponding fees will not be refunded. Gifts; If you don't attend the group meal, our club won't refund. If you can't go to some major scenic spots for physical reasons, you can tell the tour guide in advance and ask the tour guide to sign it when you inform him. We will try our best to apply for it for you. If the expenses can be avoided, we will refund the guests to the maximum extent.

Two: domestic long-term refund and refund policy

1: Full refund can be given if the departure date is more than 7 days (which fails to bring substantial losses to the travel agency), or the tour group cannot be formed due to the travel agency.

You can get a partial refund under the following circumstances:

2. If the departure date is less than 3 days and less than 7 days, the travel agency has the right to deduct the loss of the plane and the expenses incurred in handling the business (car and room).

3. If the departure date is less than 3 days, other than 1, the travel agency has the right to deduct the full amount of the plane and the expenses incurred in handling business (car, room).

4. In case of preferential treatment for certificates such as old-age card, military officer's card, student's card and teacher's card during the trip, our agency will refund the difference between the cost price and the preferential price of our relevant scenic spots through the tour guide.

5. If you don't inform the tour guide of the attractions, catering, accommodation and other items included in the itinerary in advance, our agency will refund the unearned expenses after verification according to the situation.

6. If the trip cannot be carried out due to force majeure or your own reasons, our agency will refund the unpaid fees to the guests as appropriate.

7: The airline tickets of travel agencies are team discount tickets, which cannot be signed, changed or refunded after being invoiced.

8. Tourists who fail to participate in tourism projects or take transportation in time as agreed in the contract shall be deemed to have given up voluntarily and the fees will not be refunded.

Three: outbound travel refund and withdrawal policy

1: Full refund is available in the following cases:

If the departure date is more than 7 days (which fails to bring substantial losses to the travel agency), the group cannot be formed due to the travel agency.

2. You can get a partial refund under the following circumstances:

If the tourist visa is rejected, the remaining tour fee can be refunded after deducting the expenses incurred in visa processing. If the authenticity of the information provided by the guest causes losses to the travel agency, it shall also be liable for compensation. )

3: No refund in the following cases:

After the deposit is paid, it is cancelled due to the guest's unilateral personal reasons (including 1: those who cannot provide complete and valid documents and visa materials after registration; 2. Failing to pay the corresponding deposit as required after the visa is completed; 3: The deposit will not be refunded, and other related losses will be borne by itself.

4. In case of weather, flight time and other force majeure factors, all kinds of projects donated by the travel agency with the group cannot be made, and the fees will not be refunded.

5. Tourists who fail to participate in tourism projects or take transportation in time as agreed in the contract are deemed to have given up voluntarily, and the fees need not be refunded.