What to do if you are forced to spend money while traveling?

In the past few years, it was often reported that when traveling with a tour group, the tour guide took the tourists to some places and forced them to make purchases. This kind of forced buying and selling behavior seriously violated the rights of tourists. interests and should be severely punished in accordance with the relevant provisions of the law. So how to deal with the forced purchase and sale of travel? Let’s take a look at it with the editor of the French Open.

1. What to do if tourism is forcibly bought and sold

According to the relevant laws of our country, tourists have the right to choose travel products and services independently, and have the right to refuse travel operators’ For forced transactions and forced buying and selling by tour guides, tourists can complain to the Consumer Council or the tourism management department.

2. Legal provisions related to forced buying and selling in tourism

"Tourism Law of the People's Republic of China"

Article 9 Tourists have the right to be independent When choosing travel products and services, you have the right to refuse forced transactions by travel operators.

Tourists have the right to know the true status of the travel products and services they purchase.

Tourists have the right to require tour operators to provide products and services as agreed.

Article 91 People’s governments at or above the county level shall designate or establish a unified tourism complaint acceptance agency. When the agency receives a complaint, it shall handle it in a timely manner or transfer it to the relevant department for processing, and notify the complainant.

Article 93 Consumer associations, tourism complaint acceptance agencies and relevant mediation organizations shall mediate disputes between tourists and tourism operators on the basis of the voluntariness of both parties in accordance with the law.

As for the behavior of forced buying and selling, Article 46 of my country's "Public Security Administration Punishment Law" stipulates, "Whoever buys and sells goods by force, forces others to provide services or forces others to accept services shall be sentenced to five days in prison." Detention for not less than ten days and not more than 500 yuan, and a fine of not less than 200 yuan but not more than 500 yuan; if the circumstances are relatively minor, the person shall be detained for not more than 5 days or fined not more than 500 yuan. "

At the same time, the "Consumer Rights and Interests Protection Law" "Article 50" also stipulates that if an operator infringes on the personal dignity of consumers, infringes on consumers' personal freedom, or infringes on consumers' rights to have their personal information protected in accordance with the law, they must stop the infringement, restore their reputation, eliminate the impact, apologize, and Compensation for losses.

3. What evidence needs to be collected when tourism is compulsorily consumed?

In practice, the following evidence must be collected when safeguarding rights under compulsory tourism consumption:

1. Cooperate with travel agencies The relevant agreements and agreements signed include the following:

(1) Travel contract;

(2) Travel itinerary;

(3) Travel invoice;

(4) Other valid vouchers or materials signed with the travel agency.

2. Evidence of factual infringement of rights and interests during travel

Specifically, as long as strong evidence is provided that can prove that the services provided by the travel agency are incompatible with the contract provisions or original commitments, it can include The following evidence:

(1) Vehicle and ship tickets;

(2) Tickets;

(3) Shopping and delivery invoices;

(4)Certification from the host unit.

The above is the relevant knowledge compiled and introduced by the editor of the French website about "how to deal with forced buying and selling of tourism". When travel encounters forced buying and selling, tourists can complain to the Consumer Council or the tourism management department.