Tour guide job description

Tour Guide Job Description

A tour guide (TourGuide or Guide) is a person who guides tours. He is a role player in tourism activities. Generally speaking, he is an attraction commentator. He is a person in the tourism industry. A frontline profession. Below is the tour guide job description I brought to you, welcome to read it.

Tour guide job description one:

Tour guides are mainly divided into Chinese tour guides and foreign language tour guides. Its main job content is to guide tourists to experience the beauty of mountains and rivers, solve possible emergencies during the journey, and provide tourists with assistance in food, accommodation, transportation, etc.

In China, anyone who wants to engage in tour guide business activities must take the tour guide qualification examination in accordance with regulations. For those who pass the examination, the tourism administration department of the State Council entrusts the tourism administration department of the people's government of the province, autonomous region, or municipality directly under the Central Government to issue a tour guide qualification certificate. At present, tour guides are usually affiliated to travel agencies or concentrated in specialized tour guide service management agencies.

Job description:

1. Responsible for accompanying the tour group throughout the journey and as a tour guide;

2. Implementing the food, clothing, housing and transportation of the tour group;

3. Handle team emergencies or accidents;

4. Responsible for the collection of attraction information and team feedback;

5. Maintain the company's good image and reputation.

Qualifications:

1. Male or female, familiar with tour guide working procedures, and more than 1 year of relevant work experience;

2. Have a strong organization Ability and adaptability and strong sense of service;

3. Hard-working, strong sense of responsibility, careful and organized work;

4. Priority will be given to holders of tour guide certificates. Tour guide job description 2:

A tour guide refers to a person who has obtained a tour guide certificate and is appointed by a travel agency to provide guides, explanations and related tourism services to tourists.

Responsibilities of the tour guide

1. According to the contract or agreement signed between the travel agency and the tourists, arrange and organize tourist visits and tours according to the reception plan;

2. Responsible Provide tour guides, explanations, and introductions to Chinese (local) culture and tourism resources for tourists;

3. Cooperate with and supervise relevant units to arrange transportation, food and accommodation for tourists;

4. Answer patient questions Respond to tourists’ inquiries and assist in handling problems encountered during the trip;

5. Reflect tourists’ opinions and requirements, and assist in arranging tourist meetings and talks;

6. Protect tourists’ rights and interests `Personal and property safety, and handling emergencies of accompanying tourists.

Tour guide job requirements

As an excellent tour guide, you should have the following qualities and abilities:

1. Good ideological quality (including patriotism and service Awareness)

2. Good moral quality (including political quality and moral quality)

3. Good knowledge quality (including language knowledge, knowledge of history, geography and culture, and knowledge of policies and regulations, Psychology and aesthetic knowledge)

4. Good skills and qualities (including the ability to work independently, the ability to organize and coordinate, the ability to deal with various people, the ability to explain as a tour guide, and the ability to handle special problems and emergencies Adaptability)

5. Good psychological quality (including keen observation and perception abilities, calm thinking ability and accurate judgment ability, and strong self-control ability)

6. Good physical fitness

In addition, you must have a bachelor's degree or above in tour guide or related majors, which will be used for the corresponding speaking certificate and tour guide certificate.

Key skills of tour guides

Professional ability, group tour guide knowledge and marketing

Personal abilities, adaptability, hard work, rigor and conscientiousness

Space for promotion of tour guides

Junior tour guide → Intermediate tour guide → Senior tour guide → Special tour guide → Department manager → Deputy general manager → General manager

Tour guide salary overview

Xueyou ￥3500.00

1 year of experience￥3600.00

2 years of experience￥4500.00

3 years of experience￥5400.00

Tour guide work content

1. Provide tour guide work for the tourism groups in the region according to the itinerary;

2. Handle emergencies or accidents that occur during the itinerary;

3. Collect regularly Market information and quotations, establish and improve the information database;

4. Design appropriate travel routes, detailed plans and quotations according to customer needs;

5. Collection of attraction information and team feedback.

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