Is Yichun 123456 useful?

According to Yichun official website 12345, in 2022, the municipal government service hotline 12345 (hereinafter referred to as the hotline 12345) * * received 550,295 calls from the masses, up 32.65% year-on-year, and the completion rate on schedule was 98.83%. A total of 466 thank-you calls were received, and the satisfaction rate of the masses was 98.8%. Our city attaches great importance to the work of 12345 hotline, and has issued the Implementation Plan for Establishing 12345 Government Service Hotline Platform in Yichun, which has increased the investment in software and hardware. A trinity hotline operation platform of "calling, handling and management" has been built, and a four-level hotline system of "horizontally to the edge and vertically to the end" has been constructed for cities, counties and villages. At present, the hotline 12345 * * has 97 second-level member units, three-level member units 1097, staff 100 and 70 seats. The hotline center integrates 76 service hotlines of 59 government departments in the city into "12345"1in the form of direct integration, two-line parallel, three-way call and interconnection, and builds a telephone, website, SMS, fax, Weibo, WeChat, mobile phone APP, Jiangxi service communication and provincial1. This shows that Yichun 123456 is useful and can help people solve many problems.