The main responsibilities of Shanghai Tourism Bureau

(1) Implement laws, regulations, rules, guidelines and policies related to tourism; research and draft local regulations, draft regulations and policies related to tourism in this city, and organize the implementation of relevant laws and regulations and policy.

(2) According to the city’s overall national economic and social development plan, prepare the city’s tourism development plan, formulate tourism professional plans and annual plans; comprehensively balance district and county tourism plans; collaboratively formulate cross-regional tourism plans, and organize its implementation.

(3) Study and track the development trends of the domestic and foreign tourism industry, study and formulate guiding suggestions for the development of the tourism industry; study and formulate policies and measures to promote the adjustment of the tourism industry structure and support emerging tourism formats; formulate red tourism plans, Implement red tourism industry management; guide the integration of tourism and related industries, and formulate policies, measures and industry standards in conjunction with relevant departments.

(4) Responsible for the industry management and statistical work of various tourism enterprises and tourism offices such as hotels, travel agencies, tourist attractions (areas), tourist resorts, and tourism information in the city; responsible for the management and statistics of overseas enterprises stationed in the city Industry supervision of Shanghai's tourism offices and tourism enterprises; responsible for the industry management of tourist routes and tourist terminals; responsible for approving and issuing tourist visa notices; responsible for outbound tourism review; responsible for the management of tour guides and team leaders in the city; coordinating and Work with relevant departments to implement tourism emergency response and release tourism emergency information.

(5) Research and formulate tourism market development strategies, cultivate and improve the tourism market; formulate the city’s tourism image promotion plan, establish domestic and foreign tourism promotion outlets and determine annual publicity topics, focusing on promoting the city’s large-scale tourism activities and tourism routes; guide the development of important tourism products; guide and coordinate tourism festivals; organize and coordinate tourism and tourism-related conferences, exhibitions and other relevant large-scale activities in this city; participate in the organization and coordination of other large-scale activities such as conferences and exhibitions in this city Tourism activities; guide the market development work of tourism enterprises and tourism offices in this city.

(6) Organize the implementation of national standards and industry standards involving various tourist attractions (areas), tourist resorts, tourist accommodation, travel agencies, tourist vehicles and special tourism projects; work with relevant municipal departments to organize Draft local standards for the city's tourism industry and guide their implementation.

(7) Promote the informatization construction of the tourism industry, establish a tourism information management system, promote domestic tourism cooperation, implement inter-regional tourism information exchange, and release relevant tourism information to the public; be responsible for holiday travel forecasts and travel warnings work; and work with relevant municipal departments to provide corresponding guarantees and public services for tourism e-commerce.

(8) Organize a census and assessment of the city’s tourism resources, establish tourism resource files, formulate a tourism resource protection plan, and organize its implementation.

(9) Supervise and inspect the tourism market order and service quality, accept complaints from tourists, safeguard the legitimate rights and interests of tourists and tourism operators; be responsible for the planning, management and development guidance of tourism service supporting facilities. Manage and use relevant tourism development funds in accordance with relevant regulations; supervise tourism enterprises that violate regulations in accordance with relevant laws and regulations.

(10) Organize and implement the tourism talent training plan and professional and technical position standards, and work with relevant municipal departments to formulate the city's tourism talent plan and standards; guide the relevant professional qualifications, grades, and ability examinations and assessments of tourism employees Work; guide tourism education and training work.

(11) Guide the work of tourism industry associations and tourism social intermediaries.

(12) Responsible for the acceptance of administrative reconsideration and response to administrative litigation.

(13) Undertake other matters assigned by the municipal government.