Why can’t I find some of my data when I open the Zhangqiu Medical Insurance APP?

The possible reasons why the platform cannot find medical insurance information are: 1. The query method is incorrect. You can directly go to the service hall of the local Social Security Bureau or the personal medical insurance query page of the Human Resources and Social Security Bureau; 2. The medical insurance center has not transferred the account or the social security card of the insured person has not been activated; 3. The payment time for social security is less than two months, and social security must be paid for more than 2 months before it can be checked on the website; 4. The payment of medical insurance is more than two months overdue cost. The medical insurance for urban and rural residents and the new rural cooperative medical insurance does not have a personal medical insurance account, so the account fee cannot be checked after paying the fee; if it is a freelance insured person, this type of medical insurance will not transfer money to the personal account of the medical insurance. It is temporarily not possible to check personal medical insurance accounts in the area where the insured person is located, which means that the insured person may not have a medical insurance account amount inquiry service in their local area. The registered name of the employee medical insurance and the name of the medical insurance bureau are different. It is recommended that the insured person check whether the registered name of the personal medical insurance account matches. If the registered name is correct but cannot be found, it is recommended that the insured person go to the local medical insurance bureau to recheck his registration information.

There are many channels for medical insurance inquiries, as follows: First: insured persons can directly dial the 12333 platform phone number to inquire about medical insurance information. This number is the national labor and social welfare consultation phone number. It is mainly used by the labor and social security department for residents and employees. A platform that provides public services; second: insured persons can use their ID numbers to inquire on the official website of the Labor and Social Security Bureau; third: insured persons can bring their ID cards to local social insurance agencies for business Check out medical insurance services in the lobby. When the insured person dials 12333 to inquire, after dialing, he will follow the voice prompts for manual service, and then tell the business he wants to know, and the customer service staff will inform him of the service information.