Traditional Culture Encyclopedia - Tourist attractions - How much did complaints drop in the first half of Yunnan's new tourism climate?

How much did complaints drop in the first half of Yunnan's new tourism climate?

Since April 15, the Measures for the Regulation of Tourism Market Order in Yunnan Province came into effect, all parts of the province have closely focused on 22 measures for the regulation of tourism market order, such as strengthening the management of tourism shopping, standardizing the operation behavior of travel agencies, improving the management of tour guides, and strengthening the supervision of scenic spots ... A series of effective rectification measures have greatly reduced the number of tourism complaints in Yunnan: compared with the first quarter of this year, the number of tourism complaints has decreased by 31%; In the first half of this year, compared with the same period last year, tourism complaints decreased by 4 1%.

On July 13, Lijiang Tourism Market Supervision and Integrated Dispatching Command Center released the third "Red and Black List" of tourism, which included honest and law-abiding travel agencies and related personnel in the red list and informed them of praise as encouragement; Will violate the "Tourism Law" and other laws and regulations, subject to administrative punishment of travel agencies blacklisted, given a warning notice.

"The implementation of the red and black list system and supporting comprehensive improvement measures provides an effective reference for tourists to choose tourism enterprises. It is safe to travel to Lijiang now. " In mid-July, Suzhou tourists took time to travel to Lijiang during their business trip in Yunnan. Previously, all kinds of negative news about Lijiang had made her very worried. However, the new atmosphere witnessed by Lijiang made her feel at ease and happy.

The reporter saw in the interview that in the core tourist area of Lijiang, the police have set up a scenic spot police booth to build a nearby police station for tourists to ensure the safety of tourists traveling in Lijiang. At the same time, most travel agencies in Lijiang are clearly marked in front of the door. Not only in Lijiang, but also in view of the problems existing in the tourism market, all parts of the province are continuing to carry out special rectification activities in the tourism market.

"Open the map of the scenic spot with a mobile phone. In addition to seeing the scenic spots, roads and tourist service areas, the logo of the tourism circuit trial institution is also very eye-catching." When Zhang Yu, a Zhejiang tourist who is engaged in legal work, visited the Shilin Scenic Area, he was full of praise for the Yunnan Tourism Circuit Court, which had been on Baidu map for nearly four months.

The Yunnan Tourism Circuit Court mentioned by Zhang Yu is one of the measures of 1+3+N+ 1 "comprehensive supervision mode of tourism market in key tourist areas" in Yunnan tourism market order rectification. 1 "is to establish and improve a centralized and unified comprehensive supervision and command platform, and form a working mechanism of information collection, timely judgment, comprehensive dispatch, joint law enforcement, rapid response and efficient disposal; "3" It is to strengthen the law enforcement of the tourism market by three teams: tourism police, tourism circuit court, industry and commerce and market supervision bureau, and improve the efficiency of law enforcement and supervision of the tourism market; " N "is to play the role of multiple law enforcement departments to participate in tourism and maintain the order of the tourism market; 1 "is to establish a discipline inspection and supervision mechanism for tourism supervision to inspect and supervise the performance of duties by tourism-related departments. When a major tourism-related incident occurs, the regulatory authorities start the regulatory accountability procedure and seriously investigate the responsibility according to law and discipline.

With the promotion of rectification, the outstanding problems in the tourism market in the province have been effectively curbed.

Add some "wisdom" to tourism, and keep up with the pace of the Internet from hardware to software, so that tourists can travel around Yunnan with a mobile phone. I hope this dream can come true soon.

I hope Yunnan will do better and better.