The role of tourism in training

The role of tourism vocational training

Tourism staff training is a very important job and an important part of the whole national education and staff education. Vigorously strengthening tourism job training plays an irreplaceable role in cultivating all kinds of talents needed for building socialist tourism and improving the quality of employees in an all-round way. In essence, on-the-job training is a kind of non-academic training aimed at improving the quality of on-the-job personnel. This kind of training not only has the characteristics of integrating theory with practice, but also suits the production characteristics of tourism enterprises. Therefore, leaders at all levels should pay full attention to on-the-job training, give it its due position, and make it play an important role in comprehensively improving the overall quality of tourism professionals. The role of tourism job training is reflected in the following points:

(1) Training can continuously improve the knowledge level, management ability and operational skills of enterprise employees, improve their working attitude, and cultivate a team of employees with good political and professional qualities.

Investing in talents is investing in the future. On-the-job training for on-the-job employees is an important way for enterprises to develop intelligence, cultivate talents and improve the quality of employees. Marx once said: "To change the essence of ordinary people, so that they can acquire the skills and skills of some labor departments and become a developed and specialized labor force, they must have certain education and training." We are facing the challenges of the world's new technological revolution and fierce international economic competition. Constantly improving the cultural and technical quality of the broad masses of workers and cultivating a contingent of workers with excellent ideological, political and technical skills are the fundamental guarantee for realizing a well-off society. In the face of economic and technological development and competition, the quality of workers determines the quality of products and the ability of economic and technological competition. In order to improve the quality of workers, improve the quality of products and gain a favorable position in the competition of comprehensive national strength, it is necessary to establish and improve a developed employee education and training system and give full play to the role of employee education and training.

The development of modern international tourism requires higher and higher quality of employees. Only through good study and training can the excellent quality of employees be improved. The quality of tourism workers mainly includes knowledge, ability (skill) and attitude. No matter managers or other employees, they should have the professional knowledge and related knowledge needed to complete the tasks of this position, as well as the corresponding management skills and service skills. At the same time, you must be enthusiastic about your work and have a warm and friendly service attitude towards your guests. These things are not born, they need practice and exercise to get. Trainers can carry out training according to the requirements of enterprises and posts, and build an ideal, ethical, educated and disciplined staff team that tourism needs.

(2) Training can promote the improvement of tourism management level and service quality, and ensure the realization of enterprise management objectives.

Management itself is science, and scientific management is the fundamental way to improve the productivity of enterprises. Advanced scientific management methods and advanced science and technology can only be mastered by managers and producers through various forms of on-the-job training in practice. Practice has proved that paying attention to training and doing a good job in training can not only improve the quality of employees, but also serve the production and operation management of enterprises more directly and effectively, which has obvious effects on improving the management level and service level of enterprises and increasing the long-term development potential of enterprises.

(3) Training can improve the efficiency of labor production and is a means to maintain the competitiveness of enterprises.

High-quality enterprise team is the most important competitive factor for enterprises. Through training, improve the knowledge level of employees, improve their initiative and innovation ability, give play to their efficient and high-quality work standards, enhance the cohesion and centripetal force of enterprises, give play to their enthusiasm and creativity, love their jobs and be dedicated to their work, and take the store (agency) as their home. Can satisfy the guests and strive for greater economic benefits. Guests can identify well-trained employees, and they will judge the management ability of the enterprise through the performance of employees. Therefore, all employees who provide warm, standardized and high-quality services to guests must be trained employees. His service is actually the most convincing sales, which will attract more repeat customers and greatly improve the economic benefits of the enterprise.

Through effective training, employees can reduce the time needed to produce goods or services, thus reducing manpower and marketing costs; Reduce the waste of materials and the generation of defective products, thus reducing the supply cost. It can be seen that the quantity, quality and efficiency of the products produced are absolutely related to the knowledge, technology and ability of employees. Training can increase their knowledge, ability to judge and solve problems, both of which can improve the productivity of enterprises. Timely and successful targeted education and training for employees can not only improve employees' work performance and reduce their work pressure, but also reduce staff turnover and reduce labor costs for enterprises.

Training can also reduce accidents. An enterprise survey shows that the accident rate of untrained employees is almost three times that of trained employees, especially in some dangerous jobs.

(D) Training is not only beneficial to enterprises, but also to employees themselves.