Traditional Culture Encyclopedia - Tourist attractions - What does a holiday consultant do?

What does a holiday consultant do?

I. The main work contents of holiday consultants are as follows:

1. Carry out consulting marketing for customers and complete product promotion and sales;

2. Answering customers' various inquiries about the company's travel and holiday products or services;

3. Introduce and formulate tourism and holiday products and services to customers according to their needs;

4. Assist customers to complete the design and arrangement of tourism and holiday products;

5, customer service after-sales follow-up, regularly leave a phone call or visit customers;

6. Create corporate image and cooperate with other departments to complete product promotion;

7. Put forward your own ideas and suggestions on the standardization, scientificity and continuous progress of the company's sales system management;

8, timely understanding of market information and marketing information, put forward reasonable suggestions;

9, complete other work assigned by the leadership.

Second, the requirements for the post of holiday consultant are as follows:

1, age 18-35 years old, male or female;

2, like to communicate with people, outgoing and cheerful;

3, articulate, standard Mandarin, strong expression ability;

4. Have good telephone communication skills and service awareness;

5. Team spirit and strong execution;

6. Proactive in work, able to effectively complete tasks in a high-pressure environment, and willing to challenge high salaries;

7. Experience in telemarketing or telephone operator is preferred.