I bought the lebara card in the UK, and the mobile phone is Samsung NOTE3N96. I have bought a traffic packet, but I can't use it.

According to your description, I suggest you try the following steps:

1. Check whether the SIM card has GPRS Internet service or is temporarily closed.

to use the data access function of the mobile phone, the calling card needs to open the data traffic access service. You can contact the local network provider of the calling card to open the data traffic online service.

2. check whether the "move data" switch is on.

slide your finger down the screen top curtain, slide the shortcut bar to the left, and turn the "move data" point to green.

3. reset the online parameters.

in standby mode, select standby screen-application-more settings-mobile network-click on the name of access point-menu-reset to default settings-after the settings are completed, restart the phone to surf the internet.

note: if the mobile card you are using does not support NET services, you can choose WAP access point.

If you still can't access the Internet after resetting the Internet parameters, you can try to create a new APN:

Create a new APN

Enter the following parameters:

Name: fill in

APN: CMWAP (Mobile Card) /uniwap (Unicom Card) /3gwap(3G Card)

Agent: 1.

4. Please try to change another calling card.

5. You can also try again at another time or in a network environment.

6. Back up the data of the mobile phone (phone book, SMS, pictures, etc.) and restore the mobile phone to the factory settings

If the fault still persists, it is recommended that you send the mobile phone to the nearest Samsung service center for inspection and maintenance

Please visit:

/support/location/supportservice.do? page=SERVICE.LOCATION& cid=cn_ppc_support_service_repairnet_12522