Traditional Culture Encyclopedia - Tourist attractions - Yunnan Tourism Renovation: Is it included in the blacklist of travel society?

Yunnan Tourism Renovation: Is it included in the blacklist of travel society?

The Measures for Evaluation and Key Supervision of Travel Agencies in Yunnan Province and the Measures for Comprehensive Evaluation of Tour Guide Service Quality in Yunnan Province were officially implemented on June 65438+1 October1. The two Measures mainly evaluate the operation behavior of travel agencies and the quality of tour guide services by scoring, and the evaluation results are open to the public and subject to supervision by the masses. There is a total of 12 in the Measures for Evaluation and Key Supervision of Travel Agencies in Yunnan Province. According to the severity of violations of laws and regulations of travel agencies, the scores are divided into five grades: 10, 6, 4, 2 and 1 for punishment. There are 12 provisions in the comprehensive evaluation method of tour guide service quality in Yunnan province. The total score of comprehensive evaluation of tour guides 100 consists of two parts: the evaluation of tour guides' professional ability and the evaluation of tourists' satisfaction, each accounting for 50% of the weight.

Due to the major responsibility of the travel agency, resulting in major or major safety accidents, and negative public opinion caused by improper behaviors such as violations of laws and regulations of the travel agency, the travel agency was suspended or disqualified from going abroad, ordered to suspend business for rectification for 3 months, and fined more than 300,000 yuan (including 300,000 yuan).

Travel agencies accumulated 65,438+02 points in 65,438+02 consecutive months.

The tourism administrative department will include it in the 90-day key supervision list and announce it to the public.

After the expiration of supervision, if the cumulative score still reaches 10, the key supervision period shall be extended until the cumulative score is lower than 10.

The blacklist is only a measure, and I still hope that the tour guide will be responsible.