Characteristics of Tourism Service Communication

In the process of tourism communication, we must follow certain communication principles, try our best to avoid unnecessary contradictions and conflicts, try our best to have fun at the tourist destination, leave good memories and get the understanding and praise of the communication objects. [2]

In the process of traveling, only on the premise of mutual respect can the two sides continue their next activities and contacts, thus completing this experience trip. Respect includes respecting each other's freedom of religious belief, cultural speech, ideological freedom, lifestyle, folk customs, world outlook and outlook on life. And you must not despise, despise or interfere in other people's lives.

For example, know the preferences and taboos of the source countries and the customs of the tourist destinations. In the event of conflicts and contradictions, we should give in to each other and respect the customs and habits of the residents in the tourist areas in principle.

In tourism communication, help each other as much as possible to achieve the unity of tourism goals and interests. Especially for group tourists, don't have too many disputes about hobbies, travel routes and shopping time, which will cause unpleasant memories and affect the quality of travel experience. Instead, we should obey the wishes of most tourists and make special treatment if possible.

Including non-interference in the lifestyle, value orientation and outlook on life of local people. Because the contradictions between the two sides in the process of tourism are extensive, involving politics, economy, culture, history and many other aspects. In particular, we should not look down on them because of the poverty of tourist destinations, or even interfere with their long-standing attitude towards life. Don't try to measure them with your own values, but always understand your identity as a tourist, maintain good cultural literacy and be a civilized tourist.