Traditional Culture Encyclopedia - Tourist attractions - The first requirement for a qualified tour guide in China is ().
The first requirement for a qualified tour guide in China is ().
A qualified tour guide in China should have the following qualities: dedication, enthusiasm and thoughtfulness, punctuality and trustworthiness, respect for tourists, and law-abiding. In addition, we should have comprehensive tourism knowledge and professional skills, such as rich historical and cultural knowledge, fluent language expression ability, ability to deal with emergencies, etc., to ensure that we can provide satisfactory, safe and comfortable tourism services for tourists.
A tour guide is a profession, which refers to a person who provides travel services for travelers. Tour guides usually guide tourists around scenic spots, explain history and culture, introduce local customs and habits, and assist in arranging accommodation, transportation and catering. Tour guides need to have rich knowledge of history, culture, geography and language, as well as good organizational skills, communication skills and adaptability.
As a tour guide, you should pay attention to the following matters:
1. Get ready: Know the information of tourist destinations and scenic spots in advance, including history, cultural background, cultural characteristics, natural environment, etc. Be familiar with the itinerary and make preparations in advance.
2. Organizing teams: Responsible for organizing tourism teams, guiding tourists to abide by traffic rules, social ethics and civilized tourism requirements, and ensuring safety and order.
3. Pay attention to service quality: provide quality service, care about tourists' needs, answer tourists' questions in time, and meet tourists' needs and requirements as much as possible.
4. Pay attention to safety: In the process of traveling, pay attention to the safety of tourists, especially the elderly, children and people who are unwell, and give special attention and care.
5. Keep a good image: As a tour guide, it represents the image of the tourism company and the whole tourism industry, so you should keep a good appearance and image, arrange your time reasonably and ensure your energy.
6. Abide by laws and regulations: strictly abide by the relevant laws, regulations and rules of the tourism industry, do not engage in illegal acts, and maintain the normal order of the tourism industry.
7. Dealing with emergencies: In case of emergencies, we should keep calm, deal with and respond in time, and constantly improve our ability to respond.
In a word, for a tour guide, if he wants to be an excellent tour guide, he must pay attention to the quality of service, pay attention to the safety of tourists, maintain a good image and attitude, and make comprehensive preparations.
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